Director, AI Advisory

Uniphore•Palo Alto, CA

2d•Onsite

About The Position

Uniphore is a leading B2B AI-native company focused on driving business outcomes across various industry verticals. The company specializes in infusing AI into customer-facing enterprise functions, offering a multimodal architecture that combines Generative AI, Knowledge AI, Emotion AI, workflow automation, and a co-pilot. Uniphore aims to transform customer and employee experiences by leveraging the connective tissue between people, machines, and data.

Requirements

Executive advisor to C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
Lead executive discovery workshops.
Translate business challenges into AI solution blueprints.
Develop AI value propositions, success metrics, ROI frameworks, and business cases.
Partner with Sales, Solution Engineering, Product, and Marketing.
Represent Uniphore in executive-level engagements.
Align BAIC capabilities with customer AI maturity and priorities.
Advise through onboarding, implementation, and scaling phases.
Guide customers on use-case prioritization and road-mapping.
Collaborate with Delivery, Customer Success, and Engineering.
Lead executive value reviews.
Contribute to reusable playbooks, frameworks, and methodologies.
Mentor and elevate advisory team members.
Provide strategic feedback into product and platform roadmaps.

Responsibilities

Serve as a trusted executive advisor to C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
Lead high-impact executive discovery workshops to uncover strategic priorities, pain points, and high-value use cases across business functions.
Translate complex business challenges into strategic AI solution blueprints aligned to the Uniphore Business AI Cloud, including orchestration models, agentic workflows, data governance, and security.
Develop compelling AI value propositions, success metrics, ROI frameworks, and business cases that resonate with enterprise stakeholders.
Partner deeply with Sales, Solution Engineering, Product, and Marketing to shape transformative AI narratives tailored to enterprise scale.
Represent Uniphore in executive-level engagements, including pursuits, RFP responses, and strategic presentations.
Align BAIC capabilities with customer AI maturity, strategic priorities, and competitive differentiators to influence deal strategy and solution design.
Act as the strategic AI advisor through onboarding, implementation, and scaling phases to ensure outcomes are aligned to executive intent.
Guide customers through use-case prioritization, sequencing, and road-mapping for scalable agentic AI adoption.
Collaborate with Delivery, Customer Success, and Engineering to ensure advisory insights inform execution, risk mitigation, and adoption strategies.
Lead executive value reviews, measure realized outcomes, and inform expansions or roadmap evolution.
Contribute to the development of reusable playbooks, frameworks, and methodologies that formalize AI advisory best practices across Uniphore.
Mentor and elevate advisory team members to ensure consistent execution excellence and thought leadership.
Provide strategic feedback into product and platform roadmaps based on enterprise insights, helping shape future BAIC innovation.