Director, AI Advisory

Uniphore•Palo Alto, CA

1d•$192,500 - $264,700•Onsite

About The Position

Uniphore is a leading B2B AI-native company focused on driving business outcomes across various industry verticals with its scalable enterprise solutions. The company's unique multimodal architecture integrates Generative AI, Knowledge AI, Emotion AI, workflow automation, and a co-pilot to enhance customer and employee experiences. Uniphore aims to disrupt every part of the enterprise that impacts the customer by leveraging the connective tissue between people, machines, and data to create human-centric processes and experiences.

Requirements

Experience serving as a trusted executive advisor to C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
Experience leading executive discovery workshops to uncover strategic priorities, pain points, and high-value use cases.
Experience translating complex business challenges into strategic AI solution blueprints.
Experience developing AI value propositions, success metrics, ROI frameworks, and business cases.
Experience partnering with Sales, Solution Engineering, Product, and Marketing to shape AI narratives.
Experience representing a company in executive-level engagements, including pursuits, RFP responses, and strategic presentations.
Experience aligning capabilities with customer AI maturity, strategic priorities, and competitive differentiators.
Experience acting as a strategic advisor through onboarding, implementation, and scaling phases.
Experience guiding customers through use-case prioritization, sequencing, and road-mapping.
Experience collaborating with Delivery, Customer Success, and Engineering teams.
Experience leading executive value reviews and measuring realized outcomes.
Experience contributing to the development of reusable playbooks, frameworks, and methodologies.
Experience mentoring and elevating advisory team members.
Experience providing strategic feedback into product and platform roadmaps.

Responsibilities

Serve as a trusted executive advisor to C-suite leaders on AI strategy, responsible AI, governance, organizational readiness, and change management.
Lead high-impact executive discovery workshops to uncover strategic priorities, pain points, and high-value use cases across business functions.
Translate complex business challenges into strategic AI solution blueprints aligned to the Uniphore Business AI Cloud, including orchestration models, agentic workflows, data governance, and security.
Develop compelling AI value propositions, success metrics, ROI frameworks, and business cases that resonate with enterprise stakeholders.
Partner deeply with Sales, Solution Engineering, Product, and Marketing to shape transformative AI narratives tailored to enterprise scale.
Represent Uniphore in executive-level engagements, including pursuits, RFP responses, and strategic presentations.
Align BAIC capabilities with customer AI maturity, strategic priorities, and competitive differentiators to influence deal strategy and solution design.
Act as the strategic AI advisor through onboarding, implementation, and scaling phases to ensure outcomes are aligned to executive intent.
Guide customers through use-case prioritization, sequencing, and road-mapping for scalable agentic AI adoption.
Collaborate with Delivery, Customer Success, and Engineering to ensure advisory insights inform execution, risk mitigation, and adoption strategies.
Lead executive value reviews, measure realized outcomes, and inform expansions or roadmap evolution.
Contribute to the development of reusable playbooks, frameworks, and methodologies that formalize AI advisory best practices across Uniphore.
Mentor and elevate advisory team members to ensure consistent execution excellence and thought leadership.
Provide strategic feedback into product and platform roadmaps based on enterprise insights, helping shape future BAIC innovation.