Director, Agile Product Owner- Property Insurance

Travelers • Hartford, CT

7d

About The Position

Travelers is seeking a Director, Agile Product Owner to lead a team delivering capabilities and solutions for Property in an agile way. The team will work on emerging capabilities, including aerial imagery and other new data sources that provide better insights into risk. The role serves as the voice of the end user and guides the day-to-day work of a cross-functional team, focusing on achieving defined outcomes rather than prescribing how the work is completed.

The position is responsible for translating business strategies and needs into execution-ready work, maintaining and prioritizing the team backlog, and ensuring product outputs meet acceptance criteria. It also involves managing experimentation and future deliverables, measuring performance, setting objectives and KPIs, and adjusting the roadmap as needed. The Director partners with leaders and peers to secure resources, supports business readiness and change adoption, and fosters an innovative, inclusive, collaborative team culture. The role may manage Agile Product Owners.

Requirements

• Bachelor’s degree (listed as an ideal-candidate qualification).
• Three years of work experience in a related field.
• Three years of experience motivating or influencing teams.
• Agile mindset, including applying Agile values, principles, practices, and methodologies.
• Product mindset, including defining a product value proposition aligned with circle and value stream objectives.
• Ability to influence leaders at all levels without relying on traditional hierarchy.
• Servant leadership skills that foster an environment where team members can thrive as empowered and equal members.
• Ability to communicate effectively at all levels and adapt communication to the audience.
• Expertise working collaboratively in cross-functional, multi-team environments.
• Commitment to continuous improvement, sharing learning, and encouraging team development.

Nice To Haves

• Two years of experience in Agile product management.
• Two years of work experience within the supported discipline, such as Claim, Risk Control, Technology, Project Management, Production, or Application Development.
• Three years of experience articulating and translating business strategy, product vision, and analysis for a product.

Responsibilities

• Define, prioritize, and maintain a ready backlog for a cross-functional product team; accept final product output and focus the team on defined outcomes.
• Manage a backlog of deliverables and capabilities, including test-and-learn experimentation to define or refine future deliverables; measure performance and adjust the roadmap as needed.
• Translate business strategies and needs into execution-ready work for an Agile product team.
• Define team goals and strategy, ensuring alignment with circle and value stream vision, and communicate them to stakeholders, Circle Leads, and team members.
• Represent the end user, anticipate and seek customer feedback, clearly define needs and requirements, and ensure work meets acceptance criteria.
• Own backlog prioritization and refinement and make trade-off decisions to maximize value.
• Optimize value flow by setting objectives and key performance indicators for solutions.
• Inform and participate in business readiness, understand the impact of change, and translate the approach to manage adoption and mitigate resistance.
• Provide feedback on work in progress, clarify requirements, help remove roadblocks or impediments, and identify opportunities for continuous improvement.
• Partner with leaders and peers to determine resources required to achieve business outcomes.
• Share best practices across teams to promote alignment and consistency within a value stream.
• Foster an innovative, inclusive, and diverse team environment that encourages positive culture, collaboration, and self-organization.
• May manage Agile Product Owners.
• Perform other duties as assigned.

Benefits

• Health insurance coverage for eligible employees and family members from the first day of employment.
• Dollar-for-dollar 401(k) contribution match up to the first 5% of eligible pay, subject to an annual maximum.
• Paying it Forward Savings Program, through which Travelers makes an annual 401(k) contribution when employees make payments toward student loans.
• A pension plan funded 100% by Travelers.
• At least 20 days of paid time off annually and nine paid company holidays.
• Wellness program with tools, discounts, resources, and caregiving support.
• Access to free professional counseling, health coaching, and other mental health resources.
• Matching Gift and Volunteer Rewards program.

What This Job Offers

• Job Type: Full-time
• Career Level: Director