Director, Accreditation Operations

American Dental Association•Chicago, IL

1d•Hybrid

About The Position

The Director Commission on Dental Accreditation (CODA) Operations is responsible for providing leadership and oversight for the operational activities of the Commission. This role ensures that Commission functions, governance processes, and supporting operations are executed effectively, consistently, and in compliance with applicable policies, accreditation requirements, and regulatory standards. The Director serves as a key operational leader, supporting CODA’s mission through oversight of meetings, projects, training, complaint management, records retention, and brand stewardship.

Requirements

Bachelor's degree
10 years of experience in higher education, healthcare, nonprofit or regulatory organization.
Demonstrated experience supporting a volunteer governance body and overseeing stakeholder initiatives
Experience managing complex operational processes, compliance functions, or complaint resolution systems
Familiarity with accreditation regulations, governance processes, and peer-review processes
Understanding of document retention, records management, and confidentiality requirements
Familiarity with HIPAA compliance requirements and privacy practices
Proficiency in operational planning, process improvement, and project management
Excellent verbal communication, writing, facilitation, analytical, negotiation, collaboration, prioritization, and presentation skills
Must be influential, a self-starter, results-focused, and strategic

Nice To Haves

Master's or Doctoral level degree in in education, health administration, dental
Knowledge of dentistry, higher education administration, and professional volunteers with advanced education
Knowledge in change management and transformational and servant leadership

Responsibilities

Providing leadership and oversight for the operational activities of the Commission.
Ensuring that Commission functions, governance processes, and supporting operations are executed effectively, consistently, and in compliance with applicable policies, accreditation requirements, and regulatory standards.
Supporting CODA’s mission through oversight of meetings, projects, training, complaint management, records retention, and brand stewardship.