Director Account Executives (SMB)

KnowBe4•Clearwater, FL

2d•Onsite

About The Position

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. Clearwater positions open to candidates located in greater Tampa Bay area. The Director Account Executives (Mid Market) is responsible for managing a team of Account Executives and maximizing all sales opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly sales quota by targeting new business as well as reactivating dark (lapsed) customer accounts. In addition, this position will work to employ best in class sales techniques to ensure the sales team delivers on its revenue goals on a monthly, quarterly and annual basis.

Requirements

Experience with Gmail and Google Docs
Experience with MS Office (Word and Excel)
Experience with web browsers (Chrome, Internet Explorer, etc.)
Leadership skills required
Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
Strong verbal and written communications
Excellent time management and organization skills

Nice To Haves

Bachelor’s Degree is preferred
2+ years management experience preferred
SaaS sales background preferred

Responsibilities

Manage and coach a team of 8-12 Account Executives to develop a strong team of world class sales professionals
Monitor the statistics for the Account Executives within the assigned territory
Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your Account Executives to ensure forecast accuracy and sales goal achievement
Coach and support the Account Executives by assisting with closing deals by tags, handling customer objections, reactivating dark deals, and handling coaching plans and drilling as needed to improve skills
Maintain accurate reporting and pipeline management
Prioritize the workload and direct the activities of Account Executives
Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production
Be an expert on closing, negotiating, prospecting and other sales techniques that are necessary to be a top performer and consistently achieve sales quota
Handle day to day needs of the sales team they manage
Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight