Account Manager - SMB
About The Position
Connecteam is the leading platform for managing deskless teams, trusted by over 80,000 businesses worldwide. We built Connecteam for real operators - the people running shifts, jobs, and teams across stores and sites. The kind of work that doesn’t happen behind a desk, and doesn’t have time for messy spreadsheets, scattered group chats, or tools that don’t talk to each other. Connecteam brings daily operations and team communication into one intuitive app - from hiring and scheduling to training, tasks, and day-to-day coordination. It gives teams the clarity and control to run the day, shift after shift, job after job. Backed by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency.
Requirements
- 1-2 years of experience as an Account Manager/Account Executive at a SaaS company - MUST
- Energetic, positive, and motivated - MUST
- Strong record of closing deals and over-achieving monthly quotas
- Strong customer relationship skills and the ability to interact with individuals at all levels in an organization.
- Ability for self-learning and highly independent
- Strong team player with excellent communication and collaboration skills.
- Ability to thrive in a high-pressure and busy work environment.
- Working remotely from 9:00 AM to 6 PM Monday-Friday.
Responsibilities
- Identify and execute upselling and cross-selling opportunities with existing customers.
- The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team’s pipeline.
- Becoming a product expert
- Analyze customer data to identify expansion opportunities.
- Be the face of the company – Connecteam is known for our outstanding customer service and approach
- Collaborate with SDR and CSM teams to ensure a seamless customer experience.
- Influence the product based on customers' demands and needs
- Manage multiple tasks and projects in a fast-paced and high-pressure environment.
- Initiative, independence and ownership
Benefits
- Medical coverage.
- Insurance plan.
- 401K
- Paid time off for vacation, sick days.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
