About The Position

Responsible for effectively directing and monitoring the sales of an integrated communication structure to small to medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. This role directs and develops Managers/Supervisors in the field operation area, providing leadership and direction for diverse and complex functions. The Director contributes to the development of the organization's business strategy, interprets it, and develops organizational objectives to align with this strategy. The position typically manages multiple teams of professionals.

Requirements

  • Excellent written and oral communication skills
  • Interpersonal skills
  • Planning, presentation and organizational skills
  • Excellent time management, decision-making and human relations skills
  • Bachelor's Degree (or some combination of coursework and experience, or extensive related professional experience)
  • 10 Years + Relevant Work Experience

Responsibilities

  • Recommends alternatives or adjustments to correct problems or solidify successes in the perspective of current and proposed sales strategies.
  • Identifies and drives improvements to create efficiencies with regards to cost and performance.
  • Develops a consultative business-to-business sales culture through strong leadership and coaching.
  • Leads by example by modeling the Company Credo, Touchstones and Promise.
  • Possesses an excellent knowledge of Company's products/services, pricing practices and selling skills to effectively oversee small to medium business sales deployment of new products and services that target the enterprise segment.
  • Monitors and prepares reports; forecasts monthly, quarterly and annual sales results and other activity and performance measurements.
  • Develops, plans and coordinates seminars, sale incentive plans and other strategies to achieve business unit objectives.
  • Exhibits excellent written and oral communication skills, interpersonal skills and planning, presentation and organizational skills.
  • Identifies and implements improvements in business processes yielding increased sales performance and/or operational efficiency. through excellent time management, decision-making and human relations skills.
  • Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to insure maximum effectiveness of the sales organization.
  • Manages and monitors small-to-medium business sales channels within budgeted sales and expense targets.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Benefits

  • We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.
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