Directeur(trice), Programmes / Program Director

Cencora•CAN > QC > Remote, QC

3d•Onsite

About The Position

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! This role is based in Saint-Laurent, QC.

Requirements

University degree in applicable field
Requires broad knowledge and training in the fields of business administration, accountancy, sales, marketing, or similar vocations
Requires a minimum Seven (7) years of experience with at least 5 years in a progressive management role
A minimum experience in the pharmaceutical industry is required
General knowledge of reimbursement, patient assistance programs, database elements and functionality; operational policies and processes
Understand the technology’s direction, trends and strategic business impact on key client initiatives
Dynamic leader who can energize multidiscipline work teams to learn and apply new skills and /or techniques to respond to the business needs
Ability to interpret financial data and manage a budget
Strong customer/client management background
Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation
Good Analytical, conceptual and problem solving skills with demonstrated track record in new concept development for various projects
The ability to manage multiple tasks along a parallel process
Strong Decision making capabilities
Critical thinking skills, creative and innovative solutions to internal or external client needs
Strong industry and company business knowledge
Strategic thinker with long term planning experience
Ability to communicate effectively both orally and in writing and in both French and English
Possess strong interpersonal and leadership skills, be able to develop and grow talent
Strong organization agility, be able to manage team through change and lead by example
Ability to proficiently use computer and good knowledge of Microsoft Office
Strong analytical and mathematical skills
Strong business acumen competency

Nice To Haves

Knowledge of full service call center programs an asset

Responsibilities

Manage the existing team for operations related to Specialty Services Programs
Direct the efforts of the team developing project plans for the business owner and manage the financials of the department in conjunction with the finance and respective client; including reporting of budgets to Senior Director.
Responsible for the day to day management of the client
Participate in strategic and tactical planning sessions
Make recommendations in the development of long-term strategies
Present strategic and operational plans for the development of key business units, continued company growth and profitability
Undertake the primary role in establishing/assigning appropriate account management implementation
Assess and develop improvement plans for the Specialty Services management & operations
In conjunction with Senior Director and other department leads - proposal writing, contracting, client presentations, and pricing
Establish Business Plans, objectives and implementation strategies for integrated programs operating in the Specialty Services, including process flows, organizational structure, budgeting, resource allocation, and productivity tracking and improvements.
Responsible for Talent Management, Motivating Teams and Career Development Strategies
Responsible to report all Adverse Events to the assigned units/departments
Performs related duties as assigned.