Directeur(rice) Principal(e), Laboratoire d’Innovation IA

LGI Healthcare Solutions Santé Inc.Montreal, QC

About The Position

LGI Solutions Santé is seeking exceptional talents who are passionate about technology, naturally curious, and demanding by conviction. The ideal candidate will be a strategic and technological leader responsible for the artificial intelligence innovation laboratory and common platform engineering ecosystem. Reporting to the Chief Technology Officer (CTO), this role oversees five key areas: internal AI, AI product technical management, data product technical management, common AI module design, and AI design partnerships. The Principal Director will define the technical vision, orchestrate AI engineering teams, align AI capabilities with business objectives, and position LGI as a leader in health AI. As a change agent, they will inspire their team, drive innovation, and collaborate with internal and external stakeholders to design high-impact AI and data solutions. Excellent communication, collaboration, and stakeholder engagement skills in both French and English are mandatory.

Requirements

  • Bachelor's degree in computer science, software engineering, or a related field.
  • Minimum of 10 years of experience in information technology or software engineering, with at least 5 years in roles managing multidisciplinary teams.
  • Demonstrated experience in designing and deploying artificial intelligence systems in production (ML, LLM, RAG, AI agents, data pipelines).
  • In-depth knowledge of modern data platform architectures (data lakehouse, cloud data platforms, data APIs) and MLOps/LLMOps practices.
  • Good understanding of modern software engineering practices (DevSecOps, CI/CD, service-oriented architecture, micro-services, automated testing) sufficient to arbitrate technical choices and engage in equal dialogue with engineering teams.
  • Experience in managing technology partners, AI vendors, and external development firms.
  • Excellent communication, collaboration, and engagement skills in French and English, with a strong ability to simplify AI technologies and build trusting relationships with stakeholders at all organizational levels, as well as with external suppliers and senior management.
  • Excellent communication and leadership skills, with the ability to mobilize technical teams and influence senior management.
  • Strategic thinking and strong execution and delivery capabilities in complex environments.
  • Bilingualism is required as the selected candidate will work with documentation in French and English, and communicate orally and in writing with French-speaking and English-speaking partners, clients, suppliers, and colleagues.

Nice To Haves

  • Training or certification in product management, change management, or an MBA.
  • Solid understanding of AI governance and data protection issues (Loi 25, health sector standards) is a significant asset.
  • Experience in the digital health sector, SaaS, or software solutions serving critical infrastructure is a significant asset.

Responsibilities

  • Define and articulate the technical and strategic vision for LGI Solutions Santé's AI ecosystem and common AI platforms.
  • Develop a multi-year roadmap covering internal AI, AI products, data products, and AI solution design partnerships, aligned with business priorities.
  • Advise the CTO on emerging trends in AI, data architectures, and platform engineering.
  • Establish the foundations for a structured AI adoption program for all employees, including awareness, training, and development, measuring talent performance improvement and efficiency gains.
  • Design, tool, and evolve shared AI pipelines across the company's functions in collaboration with R&D, ensuring AI experiments adhere to rigorous governance, reproducibility, and scaling frameworks.
  • Foster a culture of applied innovation within their teams, complementing R&D research teams.
  • Oversee AI products in support of R&D teams from conception to production, ensuring the quality, reliability, security, and scalability of AI products delivered to clients and internal users.
  • Ensure the integration of AI models within LGI Solutions Santé's software solutions.
  • Oversee the development and governance of data platforms (data lakehouse, ETL/ELT pipelines, catalogs, data APIs), ensuring the quality, availability, and security of data used by AI products and analytical teams.
  • Promote best practices in data engineering and governance (Loi 25 compliance, quality standards, responsible processing).
  • Lead teams responsible for designing AI software services and common AI modules that power LGI Solutions Santé's products, implementing modern AI-related engineering practices.
  • Ensure technical consistency across different platform components and develop prototypes leveraging advanced AI models, supporting their transition from prototype to production.
  • Manage relationships with technology partners, AI solution providers, consulting firms, and external collaborators, evaluating, selecting, and overseeing strategic AI design partnerships.
  • Negotiate agreements, ensure deliverable quality, and maintain relationships based on performance and value creation.
  • Establish and maintain a responsible AI governance framework, including model transparency, bias management, data protection, and regulatory compliance (Loi 25, health sector standards).
  • Integrate security and confidentiality requirements into all engineering and deployment practices.
  • Develop, manage, and optimize budgets under their responsibility, prioritizing investments based on value, risks, and execution capacity.
  • Ensure sound management of costs, licenses, and outsourced services.
  • Supervise, mobilize, and develop teams, defining objectives, performance indicators, responsibilities, and priorities for each domain.
  • Foster a culture of technical excellence, innovation, and collaboration.
  • Attract, develop, and retain talent in AI and platform engineering.

Benefits

  • Collective insurance from day one
  • Collective RRSP with employer contribution
  • 24/7 telemedicine
  • Employee and family assistance program
  • A minimum of 3 weeks of vacation per year
  • Continuous learning culture with dedicated training time
  • Recognized skills development platform
  • Access to cutting-edge tools, including AI solutions supporting daily operations
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