De Directeur De Service
About The Position
Cintas is seeking a Service Director to directly manage our customer-focused service team. Responsibilities include hiring and performance management; managing the overall performance of a team; leadership in fostering a safe work environment; resolving customer-related issues; training a team on effective sales techniques; customer goodwill at the client's location while maintaining a high level of customer satisfaction; achieving sales, profit, inventory, and payroll goals; managing a budget; and addressing operational issues that affect service. Hands-on support of direct reports includes riding along with our service representatives or visiting customers alone, as needed, to assist with product or service collection and delivery; driving a company-owned vehicle to and from customer locations; lifting, carrying, and walking Cintas products into and out of customer accounts while maintaining world-class service and goodwill towards customers; and performing management duties.
Requirements
- Ability to meet the physical demands of the job.
- High school diploma or GED; Bachelor's degree is preferred.
- Must meet all provincial requirements for operating a regulated vehicle weighing over 10,000 pounds.
- Must possess a valid and clean driver's license prior to the first day of employment.
Nice To Haves
- Management experience
- Industrial sales or customer service experience
Responsibilities
- Hiring and performance management
- Managing the overall performance of a team
- Leadership in fostering a safe work environment
- Resolving customer-related issues
- Training a team on effective sales techniques
- Maintaining customer goodwill at the client's location while maintaining a high level of customer satisfaction
- Achieving sales, profit, inventory, and payroll goals
- Managing a budget
- Addressing operational issues that affect service
- Hands-on support of direct reports includes riding along with our service representatives or visiting customers alone, as needed, to assist with product or service collection and delivery
- Driving a company-owned vehicle to and from customer locations
- Lifting, carrying, and walking Cintas products into and out of customer accounts while maintaining world-class service and goodwill towards customers
- Performing management duties
Benefits
- Competitive salary
- Weekly pay (check payment)
- RRSP and DPSP contributions
- Medical, dental, and vision insurance plan
- Disability and life insurance plan
- Paid vacation and holidays
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
