Direct Support Staff - Developmental Services

Advocates•Framingham, MA
•Onsite

About The Position

Direct Support Staff provide hands-on support, guidance, and encouragement to adults with developmental disabilities in a residential setting. This entry-level role helps individuals with daily living activities, including personal care, meals, routines, and community outings, while supporting their independence and skill development. The position also involves helping individuals pursue person-centered goals, participate in community life, and receive support in a manner that respects their dignity and human rights.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal, communication, and coaching skills.
  • Ability to work in a fast-paced, team-oriented, person-centered environment.
  • Basic computer skills.
  • Valid driver’s license and reliable vehicle, and willingness to transport individuals.
  • Commitment to supporting culturally diverse populations.

Nice To Haves

  • Experience in human services or with similar populations.

Responsibilities

  • Provide daily support at home and in the community.
  • Help plan and implement daily routines and activities.
  • Support individuals in setting and achieving person-centered goals.
  • Encourage participation in community and social opportunities.
  • Support household cleaning and maintenance tasks.
  • Document observations, progress, and any concerns.
  • Implement established treatment and support plans.
  • Provide physical intervention in crisis situations when necessary.
  • Maintain required certifications, including CPR/First Aid, MAP, SOLVE, and HR/DPPC.
  • Ensure individuals are treated with dignity and respect and in accordance with Human Rights policies.

Benefits

  • Opportunities for advancement.
  • A supportive environment.
  • Commitment to work-life balance.
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