Direct Services - Direct Support - Direct Care Professional I

Richmond Behavioral Health Authority • Richmond, VA

3d • Hybrid

About The Position

Provide basic hands-on support to individuals with behavioral health, intellectual, or developmental disabilities in residential or community settings. Responsibilities include assisting with daily living activities, monitoring client well-being, and supporting program participation. Operate under close supervision and follow established care protocols. North Campus is 24 hour facility, hiring for day, evening, and/or overnight shifts.

Requirements

• High school diploma or equivalent (G.E.D.)
• 1–3 years of experience in direct care, behavioral health, or residential support
• Foundational knowledge of behavioral health and safety protocols
• Proficiency in basic documentation and use of standard office equipment
• Possession of a valid Virginia driver’s license and a satisfactory driving record in accordance with agency policy.

Nice To Haves

• Up to one year of specialized or technical training beyond high school preferred
• CPR/BLS certification
• Safety-Care or TOVA training
• 32-hour Medication Aide certification
• Experience supporting individuals with co-occurring psychiatric conditions

Responsibilities

• Assist clients with daily living tasks such as hygiene, dressing, eating, and mobility
• Monitor client behavior and safety, including overnight checks and crisis observation
• Support group activities, therapeutic exercises, and skill-building sessions
• Transport clients to appointments, community activities, or treatment sessions
• Maintain accurate documentation of services, behaviors, and incidents
• Conduct room checks, laundry duties, and basic housekeeping tasks
• Communicate effectively with clients, team members, and supervisors
• Follow individual support plans (ISPs) and standard operating procedures
• Other duties as assigned

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED