About The Position

The Direct Support Professional supports individuals in living healthy, meaningful, and fulfilling lives. The role assists with personal care and daily living activities, health and wellness, community inclusion, nutrition, mobility, and transfers. It also involves maintaining accurate electronic health records, following organizational and regulatory requirements, responding to emergencies and behavioral needs, and collaborating with colleagues, supervisors, individuals served, families, and other stakeholders. The position is based in Oxford, Connecticut, with 30 weekly hours on a Sunday-through-Thursday, 3 p.m.–9 p.m. schedule. It is a union position, non-exempt, and overtime-eligible. The base rate is $20.39 per hour, with differential pay available for specific schedules. Occasional extension beyond a scheduled shift may be needed until coverage is in place.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED.
  • Valid driver's license and ability to transport individuals in agency vehicles.
  • Ability to successfully complete required background checks, fingerprinting, and pre-employment health screenings.
  • Ability to complete required training programs and maintain necessary certifications.
  • Commitment to maintaining a safe, healthy, and professional work environment in accordance with Oak Hill policies.
  • Commitment to continuity of care, including occasionally staying beyond a scheduled shift until coverage is in place.

Nice To Haves

  • Previous experience as a Direct Support Professional (DSP), Certified Nursing Assistant (CNA), caregiver, home health aide, behavioral health technician, or in a related human services role.
  • Experience supporting individuals with intellectual or developmental disabilities.

Responsibilities

  • Assist with personal care, grooming, bathing, dressing, hygiene, and continence care according to individual preferences and support plans.
  • Encourage individuals’ independence and skill development.
  • Monitor and document health-related information, including vital signs when required.
  • Administer medications and maintain accurate medication records in accordance with training, certification requirements, and nursing directives.
  • Follow individualized health care plans and support overall well-being.
  • Transport individuals in agency vehicles to appointments, recreational activities, community events, and other destinations.
  • Encourage participation in community life, social opportunities, and personal interests.
  • Prepare meals and snacks according to menus, dietary requirements, and personal preferences, and provide mealtime support as needed.
  • Assist with mobility and transfers using approved techniques and adaptive equipment, including lift systems, ramps, and wheelchair securement devices as required.
  • Document daily activities, health information, progress notes, incidents, and medication administration in the electronic health record (EHR).
  • Follow applicable Oak Hill, DDS, DPH, HIPAA, and regulatory requirements.
  • Follow established emergency procedures and safety protocols.
  • Implement behavioral support strategies and document related activities.
  • Apply trained intervention techniques and administer First Aid/CPR when required.
  • Communicate effectively with colleagues, supervisors, individuals served, family members, and other stakeholders.
  • Participate in required meetings, trainings, and ongoing professional development.

Benefits

  • Paid training and certifications, including DDS Medication Certification within 90 days of hire.
  • Career mobility opportunities after six months, including transfers and additional shift opportunities.
  • Paid time off, including vacation, sick time, personal days, and holidays.
  • Medical, dental, and vision insurance.
  • 403(b) retirement plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
  • Employer-paid long-term disability insurance.
  • Life insurance options, including employer-paid coverage.
  • Tuition reimbursement and career development opportunities.
  • Employee recognition and appreciation programs.
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