About The Position

Quest, Inc. is hiring a Direct Support Professional to support individuals with developmental disabilities in an Intermediate Care Facility. The role helps residents experience a full life through compassionate support that promotes independence, community inclusion, and empowerment. The position provides personal care, social and leisure interaction, supervision, mealtime assistance, and help with daily household tasks. Staff must maintain residents’ safety and dignity, and may need to stay beyond scheduled hours when replacement coverage is unavailable or report to work during inclement weather. If hired as a driver, the employee transports residents in large-capacity vehicles to activities and appointments while following applicable regulations and laws.

Requirements

  • High school diploma.
  • At least 18 years of age.
  • Ability to read, write, and comprehend English and remain calm and communicate during a crisis.
  • Previous working knowledge of household appliances, such as a washer, dryer, dishwasher, stove, and oven.
  • Ability to stand for long periods and perform household tasks involving bending and lifting, push wheelchairs, and use hands for tasks such as writing, typing, and handling small objects.

Nice To Haves

  • If hired as a driver, ability to safely operate large-capacity vehicles, including 10–12 passenger vans and wheelchair buses, and navigate traffic.
  • Valid Florida driver’s license maintained in good standing.
  • Experience with Hoyer lifts, van lifts, and adaptive equipment such as wheelchairs, scooters, and walkers.

Responsibilities

  • Assist residents with personal care, including toileting, bathing, dressing, and hygiene.
  • Provide regular positive social and leisure interaction to residents.
  • Safely lift, transfer, and reposition residents according to daily schedules.
  • Support residents’ safety during mealtimes, including food preparation, diet textures and restrictions, adaptive equipment, and feeding assistance.
  • Complete daily housekeeping, including dishes, making beds, laundry, taking out trash, cleaning bathrooms and kitchens, and mopping and sweeping.
  • Ensure adequate resident supervision, including staying past scheduled hours until replacement staff or backup coverage is arranged when necessary.
  • Report to work during inclement weather and provide supervision and care, which may include sheltering in place during a hurricane.
  • Treat people with dignity and respect, uphold personal rights, and communicate in a friendly, professional manner with residents, coworkers, visitors, and customers.
  • If hired as a driver, transport residents to and from the training center, medical appointments, home visits, and community outings in large-capacity vehicles, complying with DOT regulations and local laws.

Benefits

  • Medical coverage, including HRA, FSA, premium discounts, wellness credits, free virtual and Minute Clinic visits, and free imaging and surgery.
  • Dental and vision coverage.
  • Company-paid life, short-term disability, and long-term disability insurance.
  • 401(k) with up to 2.5% company match.
  • Tuition assistance and reimbursement.
  • Student loan repayment assistance.
  • Employee Assistance Program (EAP).
  • Voluntary accident and hospitalization coverage.
  • Flexible spending accounts (FSA).
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