Direct Support Professional - Millbrook (16 hrs/wk)

March Inc•Windsor, CT

1d•$0 - $21

About The Position

The Direct Support Professional (DSP) provides individualized support to people with intellectual disabilities. The role requires working effectively with or without direct supervision and cooperatively as part of a team; handling crisis situations calmly and professionally; and interacting courteously and professionally. The DSP must adapt to a flexible role and a busy, fast-paced environment. The position receives supervision from the Residential Program Manager and has no supervisory responsibilities. The DSP provides daily instruction and assistance based on each person’s needs, including support with meals and dietary guidelines, leisure activities, medication, money management, transportation, home maintenance, personal hygiene, and appointments. The role also includes completing shift documentation, maintaining and reporting care records, supporting individuals during incidents and trips outside the home, managing house petty cash and individual funds, maintaining confidentiality, communicating with families and professional contacts, following emergency procedures, attending required meetings, and providing emergency coverage as needed.

Requirements

Current driver's license.
High school diploma or equivalent.
Strong customer service orientation.
Understanding of basic concepts of personal care, housekeeping, and other care areas.
Intermediate technology and computer ability.
Ability to work effectively independently and cooperatively as part of a team, handle crisis situations calmly and professionally, and adapt to a flexible, busy, fast-paced environment.
Ability to stand, sit, and walk for prolonged periods; bend, push, pull, and lift; and lift up to 50 pounds at times.

Nice To Haves

Experience working with people who are intellectually or developmentally disabled.
At least one year of experience.

Responsibilities

Provide daily instruction and assistance according to each supported individual's needs, including meal planning and preparation, dietary guidelines, leisure activities and hobbies, medication administration, money management and purchases, transportation, home maintenance, personal hygiene, and appointments and social commitments.
Complete required shift documentation, including behavior plans, individual goals, financial records, communication and nursing logs, incident reports, and medication Kardex entries.
Maintain records of individuals’ care, conditions, progress, and problems, and discuss observations with the manager or supervisor and clinical staff.
Provide necessary support or treatment and document unusual incidents.
Protect the confidentiality of supported individuals and the agency.
Maintain positive and diplomatic relationships with individuals’ families, advocates, and friends.
Accompany individuals to doctors’ offices and other destinations, providing transportation, assistance, and companionship.
Manage and record house petty cash and individual funds according to agency policy.
Work cooperatively and professionally with coworkers, residential support managers, administrative personnel, clinical staff, and community providers.
Read daily communications, stay informed about relevant issues, and communicate problems or concerns to the support manager.
Meet and maintain certification and training requirements established by regulators and agency policies and procedures.
Demonstrate knowledge of emergency procedures and respond appropriately when needed.
Attend and participate in required staff meetings.
Provide emergency coverage as needed.
Perform other related duties as requested.