CHOICE DSP-FT

HOPE ENTERPRISES•Williamsport, PA
•Onsite

About The Position

The Direct Support Professional – Choice Services provides services to individuals with disabilities. The role requires the ability to read, write, and comprehend written material, advanced expressive and receptive language skills, technology skills, a valid driver’s license, and the ability to transport individuals and be physically present at each service location. The position’s functions may be performed with or without reasonable accommodations, subject to the physical requirements of the role. The Direct Support Professional advocates for individuals’ health, safety, welfare, and personal rights; treats individuals with dignity; protects confidential information; and follows agency policies, applicable HIPAA regulations, and current Office of Developmental Programs practices and philosophies. The role promotes professional, trusting relationships with individuals and families and helps coordinate relationships among administrative entities, supports coordination organizations, day programs, and other support services. Service delivery duties include supporting individuals in pursuing their goals, participating in referrals and Individual Support Plan team meetings, using technology to enhance services, addressing service-delivery barriers, and helping ensure delivery of budgeted service hours or units. The position also requires accurate documentation, compliance with incident-management and Electronic Visit Verification requirements, participation in training and evaluations, and other duties as assigned. This is a non-exempt position of up to 40 hours per week; evenings and weekends may be required.

Requirements

  • High school diploma or GED certificate.
  • At least 18 years of age.
  • Valid driver’s license.
  • Ability to read, write, and comprehend written material.
  • Advanced expressive and receptive language skills.
  • Technology skills.
  • Ability to transport individuals and be physically present at each service location.
  • Ability to meet the physical requirements of the position, with or without reasonable accommodations.

Nice To Haves

  • Experience in human services; an equivalent combination of experience and training is acceptable.

Responsibilities

  • Advocate for individuals served and ensure their health, safety, welfare, and personal rights.
  • Comply with confidentiality requirements, applicable HIPAA regulations, agency policies and procedures, and current ODP practices and philosophies.
  • Interact with individuals in a dignified and professional manner and promote trusting relationships with individuals and families.
  • Use sound judgment, seek supervisory guidance when needed, and identify service-delivery needs and weaknesses.
  • Help develop policies and procedures to improve service delivery.
  • Facilitate and maintain relationships among the Administrative Entity, Supports Coordination Organization, day programs, and other support services.
  • Participate in orientation, ongoing and required training, the annual evaluation process, meetings, committees, seminars, and conferences.
  • Complete ACRE and Community Participation Support training within established timelines as required.
  • Submit time records, expense vouchers, personnel forms, and service documentation accurately and on time.
  • Adhere to work schedules and perform temporary assignments to address staff shortages and maintain consistent services.
  • Consult with the supervisor when needed or when additional support is required.
  • Seek opportunities in the local community to enhance individuals’ community and employment connections.
  • Follow applicable 2380 Regulations, Electronic Visit Verification requirements, and Employment Services and OVR policies and procedures.
  • Assist with maintaining agency vehicles as required.
  • Use technology to enhance service delivery and participate in the referral process and ISP team meetings.
  • Know the individual’s ISP, including outcomes, health promotions, behavioral support plans, and SEEN, and assist the individual in achieving goals.
  • Help ensure delivery of services that maximizes the individual’s budgeted hours or units, and facilitate, assist, or represent the individual when service-delivery barriers arise.
  • Know and comply with the Incident Management Policy.
  • Assist with presentations to other agencies, organizations, and interested parties.
  • Perform other duties as required or assigned.
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