The Direct Support Professional (DSP) implements person-centered services for individuals in residential programs, supporting their services, goals, and outcomes through program-based activities and community inclusion. The DSP is responsible for individuals’ overall physical and emotional well-being. This is an on-call, per diem position without a permanent schedule; staff are contacted when programs need coverage. The role involves advocating for individuals and encouraging, guiding, and teaching them to express personal choice and participate in their communities. DSPs support personal care and daily activities, help maintain a clean, safe, and comfortable environment, and collaborate with staff to implement and document care plans. They may administer medication in accordance with special instructions and must be prepared to respond to emergencies to protect individuals’ health and safety. The DSP supports individuals’ participation in recreational activities, personal growth, and relationships with community members, neighbors, co-workers, and peers. The role also includes transportation or assistance with public transportation, communication with families, advocates, and service providers, and participation in meetings and training. These positions are physically demanding and require standing for extended periods, bending, stretching, and lifting bedridden or incapacitated individuals.
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