Direct Support Professional

ICM • Hope, AR

11h • Onsite

About The Position

This role involves providing quality care, direction, guidance, and help to customers with daily activities. This includes assistance with bathing, bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework. The Direct Support Professional will also help customers make and keep appointments, provide or arrange transportation for errands, and serve as a companion. A key aspect of the role is to help customers achieve agreed-upon goals to improve their quality of life and integration into the community. Daily written updates of each shift’s activities are required using an online platform. Additionally, the role involves observing the customer’s condition and monitoring the surroundings to ensure customer safety and success, including the monitoring of equipment and materials. Other duties may be assigned.

Requirements

• Must have a high school diploma or equivalent.
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic
• Instills trust
• Administrative effectiveness
• Understands and endorses ICM’s mission and vision.
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed.
• Understands and complies with all HIPAA regulations.
• Maintains a prompt and regular attendance.

Nice To Haves

• Some positions require additional education.

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED