About The Position

The Behavioral Health Direct Support Professional (DSP) supports individuals with mental health and/or behavioral health challenges in home and community settings. Working under supervision and direction, the DSP implements tailored services aligned with each individual’s goals and desired outcomes, taking time to understand their personal history, family and social connections, and future aspirations. The role fosters a respectful and empowering environment. This position has no supervisory responsibilities. For Deaf and Hard of Hearing programs, employees must be fluent in American Sign Language (ASL); the listed requirement to talk and hear does not apply to those programs.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Must meet all pre-employment screening requirements.
  • Valid driver's license.
  • For Deaf and Hard of Hearing programs, fluency in American Sign Language (ASL) is required.
  • Must regularly lift and carry up to 20 lbs. and occasionally pull at least 40 lbs.
  • Must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
  • Must be able to use hands and fingers to handle or operate objects, tools, or controls.
  • Must stand and walk for extended periods.
  • Must demonstrate CPR proficiency from floor level, involving working on hands and knees, bending, standing, and lifting.
  • Vision requirements include close, distance, and peripheral vision.
  • Must be able to talk and hear, except in Deaf and Hard of Hearing programs.
  • Pre-employment screening includes criminal background checks; registry checks (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities); drug testing; education verification and other credentialing based on position requirements; and employment history or references if required.
  • For positions requiring driving, proof of driver's license, driver's insurance, and a vehicle may be required if transportation is provided to individuals.

Responsibilities

  • Assist individuals receiving services in identifying and communicating their service and support requests and needs.
  • Promote healthy lifestyles by educating individuals on wellness practices and implementing strategies to prevent illness and accidents.
  • Foster self-advocacy and encourage individual choice and decision-making aligned with personal goals.
  • Accompany and support individuals in community activities, including work, movies, concerts, shopping, and other social outings.
  • Teach and support the development of independent living skills and self-sufficiency in daily activities.
  • Provide safe and reliable transportation to appointments and community engagements.
  • Foster positive relationships and inclusivity within the community, encouraging integration and a sense of belonging.
  • Support and guide decisions about living arrangements, employment, and social relationships while respecting individual preferences.
  • Assist with personal care, including bathing and hygiene, and household chores such as laundry, cleaning, and decorating.
  • Document services provided to maintain accurate records and effective communication among support teams.
  • Understand challenges faced by individuals with mental and behavioral health challenges and use advocacy strategies to address barriers.
  • Connect individuals with resources for career exploration, education, volunteerism, and personal growth.
  • Promote effective, respectful, clear communication that supports individual needs.
  • Administer medications when permitted by state regulations, following safety and procedural guidelines.
  • Maintain confidentiality of personal information in accordance with legal and ethical standards.
  • Perform additional duties as assigned and contribute to service quality.

Benefits

  • Payactiv early access to earned wages before payday.
  • Employee perks and discount program.
  • Paid time off for full-time employees only.
  • Health insurance for full-time employees only.
  • 401(k) retirement savings program.
  • Wellbeing programs covering physical, emotional, and financial wellbeing.
  • Chronic disease management programs for hypertension and diabetes for qualifying employees.
  • Free CPR, first aid, and job-specific training opportunities.
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