Direct Support Professional

Dungarvin•Grand Rapids, MN

13d•Onsite

About The Position

Join Our Passionate Team as a Mental Health Specialist II – Make a Lasting Impact Every Day! At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response, and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person-centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs. With services in 17 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time. We encourage you to embrace this opportunity to impact someone’s life. About the Program: Our Acute Behavioral Services (ABS) group homes support individuals with complex mental health and behavioral needs. Many of the people we serve have experienced frequent crises, hospital stays, or legal involvement. They may have a history of failed placements and need a highly structured environment to succeed. Our homes are specially designed for safety, and our approach is consistent, person-centered, and focused on helping individuals reach their goals while maintaining safety for everyone. Due to the challenging nature of this work, staff receive training in behavioral support and crisis response, including the use of manual restraints when necessary. What You’ll Do: Provide direct support to individuals with intensive behavioral and mental‑health needs, using person‑centered approaches focused on safety, skill‑building, and positive engagement. Support individuals in accordance with behavior support plans, treatment plans, crisis-prevention strategies, de-escalation techniques, and manual restraint procedures as trained. Maintain a clean, safe, structured living environment; assist with daily living skills, household tasks, activities, transportation, and community engagement. Accurately document services, behavioral observations, health concerns, and program activities using electronic systems (T‑logs, Therap, health tracking). Monitor behavioral changes, identify escalation indicators, and communicate proactively with supervisors and team members during crisis or safety situations. Support family and personal contacts, assist with appointments, medication administration tasks (as allowed), and follow all medical and nutrition plans. Participate in team meetings, provide feedback on individuals’ needs, and assist in training new staff while modeling positive, professional behavior. Maintain home safety, follow emergency procedures, and ensure compliance with protocols and individual support plans.

Requirements

High school diploma or GED
3 years minimum of experience working with individuals with chronic and severe mental illness OR a degree in a mental-health–related field
Must be at least 18 years of age; some programs require employees to be 21 years of age or older
Valid driver’s license and proof of auto insurance
Basic computer skills and ability to use electronic documentation systems
Ability to lift up to 50 lbs
Ability to stand and walk for extended periods
Ability to safely manage physically demanding situations
Follow behavior support plans, treatment plans, functional assessments, and person-centered plans
Use crisis prevention, de-escalation, redirection, and manual restraints as trained
Communicate clearly and professionally in writing and verbally, including documentation
Work effectively in crisis situations and exercise sound judgment
Collaborate with team members and external partners (case managers, law enforcement, mental health professionals)
Demonstrate strong problem-solving, consistency, time-management, and independent prioritization skills

Responsibilities

Provide direct support to individuals with intensive behavioral and mental‑health needs, using person‑centered approaches focused on safety, skill‑building, and positive engagement.
Support individuals in accordance with behavior support plans, treatment plans, crisis-prevention strategies, de-escalation techniques, and manual restraint procedures as trained.
Maintain a clean, safe, structured living environment; assist with daily living skills, household tasks, activities, transportation, and community engagement.
Accurately document services, behavioral observations, health concerns, and program activities using electronic systems (T‑logs, Therap, health tracking).
Monitor behavioral changes, identify escalation indicators, and communicate proactively with supervisors and team members during crisis or safety situations.
Support family and personal contacts, assist with appointments, medication administration tasks (as allowed), and follow all medical and nutrition plans.
Participate in team meetings, provide feedback on individuals’ needs, and assist in training new staff while modeling positive, professional behavior.
Maintain home safety, follow emergency procedures, and ensure compliance with protocols and individual support plans.