About The Position

Bridgewell seeks a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodations. Depending on the program, staff may receive specialized training and may need certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Monday and Wednesday, 3:00 p.m.–11:00 p.m. and 11:00 p.m.–9:00 a.m., totaling 36 hours per week. The role includes supporting independence and decision-making, meeting medical, clinical, and financial needs, transporting people to activities, maintaining documentation, and following applicable regulatory requirements and Bridgewell policies. Staff may administer medications under MAP regulations and maintain required training and certifications. The position also involves household duties, safety responsibilities, relationships with families and other stakeholders, and participation in staff and supervision meetings. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. The organization describes its environment as compassionate and collaborative and offers training and development opportunities. Applicants must have acceptable CORI results. Bridgewell is an equal-opportunity employer.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the physical demands of residential care, including climbing stairs; physically assisting people with movement, bathroom routines, bathing, and transfers to and from wheelchairs; lifting or moving as needed; and providing balanced support or physical intervention in some scenarios.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

  • Support and assist people receiving services with skills training in activities of daily living during assigned hours.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Provide services according to applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines; the posting specifies this applies to awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, such as FA/CPR, PABC, and MAP, as applicable, and other program-required certifications and training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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