Direct Support Professional | Day Program

NATIONAL CENTER ON INSTITUTIONS AND•Milford Mill, MD

35d•$19 - $19•Onsite

About The Position

The Day Direct Support Professional works at NCIA’s Career Development Center, supporting adults with intellectual disabilities as they build independence, explore interests, and work toward personal goals. The role is hands-on and people-centered, with responsibilities that may involve floating between groups or providing one-to-one support according to participants’ needs. The position helps create a safe, engaging, and empowering environment. The position is full-time, non-exempt, and based in Baltimore, Maryland. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m. The role reports to the Operations Supervisor and pays $19.00 per hour. It includes transporting participants in NCIA vehicles to and from home, the center, and activity sites.

Requirements

Valid Maryland driver’s license.
Acceptable driving record according to agency and insurance criteria.
Compassion, patience, and commitment to helping others succeed.
Comfort supporting individuals with personal care needs.
Ability to remain calm and supportive during challenging moments.
Strong communication skills and ability to follow plans and protocols precisely.
Flexibility, dependability, and energy for meaningful work.
Maintain required MANDT and CPR/First Aid certifications.

Responsibilities

Provide individualized instruction, support, and encouragement to help participants develop social, recreational, and work-related skills.
Implement Person-Centered Plans and Behavior Intervention Plans consistently.
Help individuals follow daily schedules, participate in activities, and engage in community experiences.
Assist with feeding, toileting, and personal hygiene when needed, while preserving dignity and respect.
Prepare materials, maintain safe activity areas, and ensure supplies are available throughout the day.
Complete progress notes, data collection, and incident reports accurately and on time.
Use approved behavior management techniques and respond promptly during crisis situations.
Communicate regularly with supervisors to coordinate support and follow-up.
Maintain required certifications, including MANDT and CPR/First Aid, and participate in ongoing training.
Safely transport participants in NCIA vehicles to and from home, the center, and activity sites.
Complete transportation logs and vehicle inspections accurately.
Follow Maryland driving laws and NCIA transportation policies.
Assist individuals with entering and exiting vehicles safely.
Maintain respectful neighborhood etiquette during transportation.