DIRECT SUPPORT PROFESSIONAL TEAM LEAD
About The Position
The Direct Support Professional Team Lead trains and supervises Direct Support Professional staff during a shift and ensures individuals’ health, safety, and welfare. The role supports individuals’ quality of life and community inclusion, oversees client programming and care, and completes required documentation. The Team Lead also helps maintain the residence, follows agency policies and procedures, protects client confidentiality, and represents Citizen Advocates, Inc. professionally in interactions with families, organizations, and the community. This is a full-time position in a community living setting that operates 24 hours a day, seven days a week. The supervisor determines the schedule based on location and departmental needs; hours may vary with company needs and workload, with as much advance notice as possible. Travel is required as needed, mostly for hospital visits, and may be as far as Albany, New York.
Requirements
- High school diploma, or a GED with three years of experience working with people with developmental disabilities or mental health needs.
- Ability to lift 50 pounds, move intermittently throughout the day, provide personal care to clients, work in stressful situations, and work in a team environment.
- Competencies include confidentiality, putting individuals first, building and maintaining positive relationships, professionalism, ethical conduct, organization, and patience.
- Ability to demonstrate flexibility with scheduling.
Responsibilities
- Supervise DSPs during the shift, organize and delegate duties, make decisions about unanticipated situations, help determine when to contact the nurse or administrator on call, schedule staff breaks, and provide on-site onboarding, training, and support.
- Oversee client programming and care, including assisting residents with personal care while maintaining appropriate privacy; providing first aid or nursing assistance as necessary or requested; reporting medical and nursing needs; and providing individual assessment and instruction in daily living skills.
- Lift, transfer, and position residents as prescribed; monitor and dispense medications in accordance with physician orders; and deliver programming as written by the Program Coordinator.
- Demonstrate cultural beliefs in daily interactions and communicate programming information to the Program Coordinator and Residence Manager as needed.
- Ensure staffing ratios are met, use the least restrictive prompting, and follow written behavior and crisis management plans.
- Participate in staff, team, and residence meetings; attend required training; and maintain required certifications.
- Complete timely, accurate documentation of programming, client care, and medical information in accordance with policy and procedures.
- Assist with residence cleanliness and upkeep, follow universal precautions, protect client confidentiality, and follow the program policy and procedure manual.
- Demonstrate flexibility with scheduling and professionally represent Citizen Advocates, Inc. with families, other organizations, and the community.
- Perform related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
