LEAD DIRECT SUPPORT PROFESSIONAL

Apis Services, Inc.•Norristown, PA

3d•$0 - $19

About The Position

The Direct Support Professional Lead (Lead DSP) provides hands-on support to individuals with intellectual and developmental disabilities while mentoring and serving as a resource for Direct Support Professionals. The role supports the Residential Manager in maintaining program operations in accordance with industry, federal, state, and local regulations. The Lead DSP models effective interpersonal interactions, develops strategies to enhance consumers’ independent living skills, and helps maintain professional, person-centered services and quality program operations. The position is with RHD Montgomery County Homeless Services and Genny’s Place, a program offering a safe place to stay and support for single adults experiencing homelessness as they work toward independent living. Services include caseworkers who assist with permanent housing and benefits, as well as practical supports such as laundry, transportation, meals, clothing, and life-skills training. The stated schedule is Friday 7 a.m.–3 p.m., Saturday and Sunday 9 a.m.–9 p.m., and Monday 7 a.m.–3 p.m. The position is full-time and pays $18.50 per hour; DailyPay is available.

Requirements

High school diploma or equivalent at a minimum.
Proficiency in reading, writing, and documenting in English.
Basic computer and internet literacy, including ability to use email, time-recording applications, and other programs to enter and retrieve data.
Two years of experience working with individuals with intellectual or developmental disabilities and/or mental health issues.
Understanding of trauma, trauma-informed care, and the creation of trauma-informed environments.
Valid driver’s license.
Subject to employment clearances, including FBI clearance if applicable.

Nice To Haves

Associate or bachelor’s degree preferred.

Responsibilities

Work with Direct Support Professionals, management, internal departments, and other stakeholders to ensure services are implemented as stated in individual service plans.
Mentor, train, observe, monitor, and provide feedback to Direct Support Professionals regarding implementation of individual service plans.
Develop and maintain organizational systems in assigned areas or homes based on individuals’ support needs and budgets as outlined in their individual service plans.
Provide services to consumers in accordance with state, local, and federal regulations.
Collaborate with management in preparing for daily program operations.
Follow incident management reporting procedures.
Provide trauma-informed care.
Model effective interpersonal interactions and develop strategies to enhance consumers’ independent living skills.
Perform other duties assigned by the site supervisor.
Communicate clearly and respectfully with residents, families, staff, and external agencies; uphold confidentiality and ethical standards; provide direction and accountability; collaborate with professionals, families, and community partners; demonstrate cultural humility; resolve problems and conflicts professionally; and ensure adherence to policies and procedures.