LEAD DIRECT SUPPORT PROFESSIONAL

Apis Services, Inc.•Norristown, PA

2d•$0 - $23

About The Position

The Direct Support Professional Lead (Lead DSP) provides hands-on support to individuals with intellectual and developmental disabilities while mentoring and serving as a resource for Direct Support Professionals. The role helps ensure quality services, regulatory compliance, and positive outcomes in person-centered residential and community-based settings. The Lead DSP supports individuals’ independence, self-determination, dignity, and community inclusion, while helping staff develop and meet program expectations. The position combines direct care with leadership responsibilities, including coaching and training staff, supporting new employee onboarding, reviewing documentation, monitoring compliance, and assisting with quality assurance and safety activities. Employment is administered through Apis Services, Inc., part of the Inperium Family of Services.

Requirements

High school diploma or GED.
At least one year of experience supporting individuals with disabilities, developmental disabilities, behavioral health conditions, or mental illness.
Must be at least 21 years old.
Valid non-provisional driver's license with an acceptable driving record.
Ability to meet agency and regulatory background screening requirements.
Strong written and verbal communication skills.
Computer proficiency, including Microsoft Office, email, electronic documentation systems, and timekeeping software.
Ability to work independently and exercise sound judgment.
Ability to maintain confidentiality and professional boundaries.
Successful completion of required certifications and trainings.
Ability to stand, walk, bend, stoop, kneel, reach, and climb stairs throughout the workday.
Ability to assist individuals with mobility, personal care, and daily living activities.
Ability to safely transport individuals in agency vehicles.
Ability to lift, push, pull, and move more than 50 pounds when necessary.
Ability to support emergency response and crisis intervention activities.
Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

Supervisory, leadership, mentoring, or training experience.
Knowledge of trauma-informed care principles.
Experience implementing behavior support plans.
Experience in residential or community-based services for individuals with intellectual and developmental disabilities.

Responsibilities

Provide direct support with activities of daily living, including personal care, meal preparation, housekeeping, laundry, and community participation.
Support implementation of Individual Service Plans, Behavior Support Plans, and skill development programs.
Promote independence, dignity, self-determination, and community integration.
Administer medications and maintain accurate medication documentation.
Transport individuals to appointments, employment sites, recreational activities, and other community destinations.
Use trauma-informed care practices and behavioral support strategies.
Monitor and respond appropriately to crisis situations and emergencies.
Complete required documentation accurately and on time in accordance with licensing and agency standards.
Mentor, coach, and train Direct Support Professionals on best practices and program expectations.
Assist with onboarding and development of new staff members.
Monitor compliance with agency policies, procedures, and regulatory requirements.
Review documentation for completeness and accuracy.
Assist with medication audits, safety inspections, fire drills, and quality assurance activities.
Promote teamwork, professionalism, accountability, and service excellence.
Collaborate with Residential Managers to support efficient residential operations and quality outcomes.