DIRECT SUPPORT PROFESSIONAL III

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES•City of Rochester, NY

7d•$21 - $22•Onsite

About The Position

Catholic Charities Family and Community Services is hiring a full-time Direct Support Professional III to support people with intellectual and developmental disabilities living in a residential setting. The role provides person-centered support and instruction to promote independence and self-determination, while maintaining a trauma-informed environment and collaborative communication among program staff. The position also supervises staff during shifts, supports residential operations, and ensures compliance with agency policies, regulatory requirements, and quality standards. The scheduled workdays are Sunday through Wednesday. The starting pay is $21.00–$21.50 per hour. The role may require flexibility to work day, evening, and overnight hours, weekends, overtime, and additional emergency coverage as needed.

Requirements

High school diploma or equivalent preferred.
Valid New York State driver’s license and a driving record acceptable to the agency and its insurance carrier.
AMAP certification required and must be maintained.
At least one year of practical experience working with individuals with developmental disabilities preferred.
Good verbal, reading, and written communication skills in English; basic math and computer skills.
Ability to complete and apply training successfully.
Ability to build collaborative relationships with people with intellectual and developmental disabilities and to teach, model, and provide support effectively.
Ability to read, write, and interpret written documents.
Ability to work day, evening, overnight, and weekend hours as needed, and to remain alert and awake on all shifts.
Ability to work independently and cooperatively as part of a residential team, multitask, and prioritize duties.
Ability to travel throughout the counties served in all weather conditions.
Ability to maintain strict confidentiality of individual, employee, and billing records.
Clear background checks as defined by regulations and policies.
Ability to provide effective, equitable, understandable, respectful, and culturally responsive care that accommodates diverse beliefs, preferred languages, health literacy, and communication needs.
Commitment to the agency mission, Code of Conduct, Corporate Compliance policies, and Direct Support Professional Core Competencies.
Ability to support individuals in achieving personal outcomes and directing their own life choices.
Ability to foster cooperation and teamwork through positive and constructive communication.
Ability to meet the described physical demands, including frequent sitting, talking, hearing, standing, walking, using hands for typing, and lifting up to 25 pounds; close and distance vision and ability to adjust focus are also required.
Ability to maintain flexibility in work schedule, including overtime and emergency additional shifts.

Nice To Haves

At least one year of practical experience working with individuals with developmental disabilities.
High school diploma or equivalent.

Responsibilities

Provide person-centered support tailored to each individual’s learning needs and preferred learning style, including hands-on assistance when required.
Support individuals with health and wellness, medical appointments, meal preparation, menu planning, food shopping, and daily living activities.
Respond to and report incidents, first aid treatments, medical emergencies, and crises in accordance with policy and procedures.
Assist individuals with fiscal management and spending choices, safeguard their funds and valuables, and document transactions appropriately.
Help maintain a clean, safe, and orderly residence by following safety and infection-control procedures.
Communicate pertinent information between shifts and to team members and supervisors; attend staff meetings and relevant agency meetings or trainings.
Supervise, train, mentor, and coach staff during shifts; identify staff training needs and opportunities for corrective action and report them to the Residence Manager.
Triage staff questions and concerns before use of on-call procedures and provide shift coverage as needed.
Ensure appropriate staff-to-client ratios and that individual treatment plans are implemented and followed with fidelity.
Ensure staff complete required shift documentation, including billing in eVero, assignment sheets, communication logs, behavior tracking, daily notes, checklists, temperature charts, and cigarette butt checklists.
Take residents’ PA funds from the safe and document their handling appropriately.
Document routine and unusual events, including daily logs and accident reports, concisely, legibly, and on time.
Support daily residence operations in accordance with regulatory requirements, agency policies, and quality standards.
Maintain AMAP certification and administer medication and personal care as prescribed.
Follow mandated-reporting procedures and ensure individuals’ rights, dignity, and respect are upheld.
Obtain and maintain required training and apply it in providing high-quality support; develop professional competencies through reading, supervision, training, conferences, and workshops.
Transport individuals and conduct business-related travel in personal or agency vehicles while following safety procedures; maintain agency vehicles and report concerns to a supervisor.
Participate in agency-wide committees when appropriate and approved by the Residence Manager.
Support the agency’s mission, vision, values, strategic plan, and core competencies, including collaboration, community focus, innovation, entrepreneurship, cultural competence, and diversity.
Perform other related duties as assigned.