Direct Support Professional III

Catholic Charities Family and Community Services•Brighton, NY

About The Position

Catholic Charities Family and Community Services is hiring a full-time Direct Support Professional III to support people with intellectual and developmental disabilities in a residential setting. The role provides person-centered support and instruction to promote independence and self-determination, while helping ensure a trauma-informed environment and collaborative communication among program staff. The position includes direct support for daily living, health and wellness, safety, documentation, and individual treatment plans, as well as shift-level staff supervision, coaching, and operational responsibilities. The scheduled workweek is Sunday through Wednesday. Employees must be flexible to work a combination of day, evening, overnight, and weekend hours as needed, remain alert on all shifts, and work overtime or cover additional shifts when required. Starting pay is $21.00–$21.50 per hour.

Requirements

High school diploma or equivalent preferred.
Valid New York State driver’s license and driving record acceptable to the agency and its insurance carrier.
AMAP certification required and must be obtained and maintained.
At least one year of practical experience working with individuals with developmental disabilities preferred.
Good verbal, reading, and written communication skills in English; basic math and computer skills.
Ability and willingness to complete training successfully and apply what is learned.
Ability to establish collaborative relationships with individuals with intellectual and developmental disabilities and to teach, model, and provide support effectively.
Ability to read, write, and interpret written documents.
Ability to work a combination of day, evening, overnight, and weekend hours as needed, remain alert and awake on all shifts, and work overtime or cover additional shifts when required.
Ability to work independently and cooperatively as part of a residential team, and to multitask and prioritize duties.
Ability to travel throughout the counties served in all weather conditions.
Ability to maintain strict confidentiality of individual, employee, and billing records.
Must clear background checks as defined by applicable regulations and agency policies.
Ability to provide effective, equitable, understandable, and respectful services responsive to diverse cultural beliefs, preferred languages, health literacy, and communication needs.
Demonstrated commitment to the agency mission, Code of Conduct, corporate compliance policies, teamwork, and empowering individuals to direct their own life choices.

Nice To Haves

At least one year of practical experience working with individuals with developmental disabilities.

Responsibilities

Provide person-centered support and instruction that reflects each individual’s learning style and abilities, including hands-on assistance when needed.
Support individuals with health and wellness, medical appointments, meal preparation, menu planning, food shopping, and communication.
Respond to and report incidents, first aid treatments, medical emergencies, and crises according to policy and procedures.
Assist individuals with fiscal management, safeguard their funds and valuables, and document financial transactions as required.
Help maintain a clean, safe, and orderly home by following safety and infection-control procedures.
Communicate pertinent information between shifts and with team members and supervisors, attend staff meetings, and complete required documentation by the end of each shift.
Promote the emotional, physical, and personal well-being, rights, dignity, and respect of individuals served.
Provide shift-level staff supervision, training, mentoring, and coaching; report staff training needs and corrective-action opportunities to the Residence Manager.
Triage staff questions and concerns before use of on-call procedures, provide shift coverage as needed, and ensure appropriate staff-to-client ratios.
Implement individual treatment plans and ensure staff follow plans with fidelity.
Administer medication and personal care as prescribed while maintaining AMAP certification.
Follow mandated-reporting procedures and report or document routine and unusual events, including daily logs and accident reports.
Support residence operations in accordance with regulatory requirements, agency policy, and quality standards.
Provide transportation for individuals and business-related travel in personal or agency vehicles, follow safety procedures, and maintain agency vehicles in safe, clean, and functional condition.
Maintain and expand job-related skills, complete required training, and participate in relevant agency meetings, trainings, and approved committees.
Support the agency’s mission, values, strategic plan, and core competency initiatives, and perform other related duties as assigned.