About The Position

The Direct Support Professional II maintains an environment in a day program that encourages personal development, provides person-directed services, and ensures the health and safety of the people supported. The role follows agency regulations, policies, and procedures; completes required documentation; supports individual plans and safeguards; and helps people participate in their communities. The position operates under general supervision and has no direct supervisory authority. Full-time positions are 36 hours per week, with a starting wage of $18.64 per hour.

Requirements

  • High school diploma, GED, or acceptable TABE test score.
  • CPR, First Aid, AED, and SCIP certifications must be obtained within the first six months of hire.
  • Medication Administration Certification is required for residential and site-based programs, as applicable.
  • For non-site-based programs, one year of experience working with people with developmental disabilities or an Associate’s degree in Human Services or a related field is required.
  • Where driving is required, a valid driver’s license for the state of residence and an acceptable safe driving record are required.
  • When driving people served by the Agency, the vehicle must be registered, insured, and have an up-to-date inspection.
  • Ability to work scheduled hours and additional assigned hours, including overtime, nights, and weekends, and to be contacted outside working hours.
  • Conscientiousness, dedication, self-discipline, and responsibility.
  • Ability to function with general supervision, work independently, take initiative, and prioritize multiple assignments with attention to detail and deadlines in a high-volume, stressful environment.
  • Ability to establish effective relationships and work in a team environment.
  • Ability to use discretion when handling confidential medical, financial, and personal information.
  • Basic Microsoft Office and introductory computer skills.
  • Good written and verbal communication skills.
  • Ability to operate office equipment, computers, and medical equipment, and wheelchair vans when applicable.

Responsibilities

  • Follow applicable regulations, agency policies and procedures, documentation standards, incident-management processes, and chain-of-command requirements.
  • Assist with adherence to the annual budget and accurately manage and document the personal funds of people receiving support.
  • Provide services according to each person’s Life Plan and related plans, safeguards, and support documentation.
  • Implement activities in Staff Action Plans and coordinate daily activities.
  • Advocate for people receiving support and provide person-directed services that support community inclusion and participation.
  • Complete assigned assessments and compile baseline data.
  • Respect privacy and confidentiality in written and verbal communications.
  • Work with others to support people’s health and well-being; administer medications when required and follow emergency medical procedures, medical reporting requirements, and Plans of Nursing Services.
  • Transport people and attend health and medical appointments as assigned.
  • Maintain ongoing communication with the Program Manager or Direct Support Professional V.
  • Complete assigned daily responsibilities, shift overlaps, documentation, filing, office maintenance, operational reports, charge reports, and other paperwork.
  • Assist in identifying and developing service and support opportunities that provide quality-of-life choices.
  • Maintain knowledge of and effectively use agency software.
  • Keep the site safe and clean; follow fire evacuation, health and safety, and infection-control plans; and maintain site vehicles when applicable.
  • Build positive relationships with families, local businesses, and internal and external service providers, and address customer concerns professionally and promptly.
  • Participate in agency committees, initiatives, projects, and trainings; provide coverage within the Division and Agency as assigned; and maintain required certifications and training.
  • Use a private vehicle frequently to transport people supported when required.

Benefits

  • Medical insurance options
  • Dental insurance options
  • Vision insurance options
  • Employer-paid life insurance
  • 403(b) with employer contribution
  • PTO accruals
  • Two weeks of paid training
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