Direct Support Professional 2 (DSP 2) - Department 347

Bridgewell • Haverhill, MA

11d • $22 - $22

About The Position

Bridgewell’s Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities, based on the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodations. Staff receive specialized training and may be required to hold specialized certifications or credentials, including training in PABC or ABA techniques, autism, behavioral support, or healthcare.

The position is scheduled Saturdays from 3:00 p.m. to 11:00 p.m., for 8 hours per week. The Direct Support Professional supports people’s independence and decision-making, assists with personal, medical, clinical, and financial needs, and helps them access community resources and activities. The role also includes transportation, documentation, household duties, medication administration when applicable, maintaining required training, and collaborating with guardians, family members, stakeholders, and program staff. The employee may be assigned as a Fire Safety Officer, Safety Coordinator, or Human Rights Officer.

The position requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. Candidates need strong communication, organizational, and problem-solving skills; computer literacy; a valid U.S. driver’s license; and at least one year of U.S. driving experience. Physical duties can include climbing stairs, assisting people with mobility and personal care, lifting or moving people, and driving a 12-passenger van. Reasonable accommodations may be considered subject to the needs of the people served and safety factors. Acceptable CORI results are required.

Bridgewell describes itself as a provider of social and human services, including community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization emphasizes helping people with disabilities and other life challenges live safe, self-directed, and productive lives, and offers staff training and development opportunities.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for producing clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft email, Word, Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver’s license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people with mobility, bathroom routines, bathing, transfers, and physical, behavioral, or medical interventions.
• Ability to lift, move, or provide balanced physical support to people of varying weights, including people weighing more than 200 pounds.
• Ability to drive a 12-passenger van.
• Acceptable CORI results under Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications, credentials, or training such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned shifts.
• Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
• Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
• Assist people with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady-care calls according to guidelines on applicable awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, when applicable.
• Maintain mandatory and program-required training certifications.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
• Comply with Bridgewell’s Safety Checks Policy.
• Attend and participate in program staff meetings and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across Bridgewell programs.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED