Direct Support Professional 2 (DSP 2) - Department 373

Bridgewell • Saugus, MA

12d • $22 - $22 • Onsite

About The Position

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. People served may need physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions addressing multiple disabilities, which may include behavioral support or enhanced medical care. Depending on program needs, staff may need specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare.

The schedule is Sunday through Thursday, 3:00 p.m. to 11:00 p.m., for 40 hours per week. The position includes assisting with daily living skills, medical, clinical, and financial needs; supporting decision-making and independence; documenting services; helping people access community resources; and following applicable regulatory standards and Bridgewell policies. Employees may also transport people served, administer medications when applicable, complete household duties, maintain training certifications, and take on program safety or human-rights roles.

The position requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. The role requires a valid U.S. driver's license and at least one year of U.S. driving experience, with the ability to drive a large or wheelchair-accessible van. Residential duties have physical requirements that include assisting people with mobility and personal care, lifting or moving as needed, and providing physical support or intervention. Acceptable CORI results are required.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills to produce clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to meet the physical demands of residential care, including assisting people with mobility and personal care, lifting or moving as needed, and providing physical support or intervention.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities.
• Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, as required by program needs.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned shifts.
• Create opportunities for people served to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, CARF, and other regulatory standards, as well as Bridgewell policies and procedures.
• Assist people served with medical, clinical, and financial needs.
• Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines for applicable awake overnight shifts.
• Help people served access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory certifications and trainings, including applicable FA/CPR, PABC, and MAP training, as well as additional program-required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED