Direct Support Prof 2 - 1829

CENTRAL COUNTIES CENTER FOR MENTAL•Belton, TX

2d•$16•Onsite

About The Position

This is a grant funded position, and employment is contingent upon continued funding. The Direct Service Professional (DSP) provides supportive supervision and recovery-oriented services to individuals receiving Crisis Respite services within the Diversion Center. Under the direction of licensed clinical staff, the DSP promotes a safe, therapeutic, and trauma-informed environment by monitoring participant safety, supporting daily living activities, providing transportation, documenting services, and assisting participants in achieving stabilization and successful transition back to the community. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Requirements

High School diploma or GED required.
Must possess and maintain a valid Texas driver's license with an acceptable driving record.
Must safely operate Center vehicles and travel throughout the Center's catchment area as required.
Regular attendance, punctuality, and dependability are essential.
Ability to communicate effectively verbally and in writing.
Ability to read and interpret policies, procedures, treatment plans, safety plans, and other clinical documentation.
Ability to accurately document services using the Center's Electronic Health Record (EHR).
Ability to recognize behavioral changes, exercise sound judgment, and respond appropriately during crisis situations using approved de-escalation techniques.
Ability to encourage participants in developing healthy coping skills, wellness strategies, and recovery goals.
Ability to maintain confidentiality in accordance with HIPAA and applicable regulations.
Ability to use Microsoft Office and other software required to perform assigned duties.
Ability to organize work, prioritize assignments, and work independently with minimal supervision.
Ability to successfully complete and maintain First Aid, CPR, PMAB, and other required certifications.
Demonstrates behavior consistent with the Center's Values and Policies and Procedures.
Maintains active engagement with participants by providing support, and meaningful interaction.
Establishes rapport while maintaining appropriate professional boundaries.
Works cooperatively with participants, coworkers, supervisors, community partners, and members of the interdisciplinary treatment team.
Establishes and maintains effective working relationships through professionalism, tact, courtesy, and sound judgment.
Ability to sit, stand, and walk for extended periods of time.
Ability to see, hear, and communicate effectively to perform job duties.
Ability to use a computer, telephone, and standard office equipment for prolonged periods.
Ability to perform repetitive tasks such as typing, filing, and data entry.
Ability to lift and/or move up to 15 pounds.
Ability to interact frequently with consumers, staff, and the public in a professional and customer focused manner.
Ability to respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies.
Ability to perform the essential functions of the position safely and effectively, including maintaining professionalism, sound judgment, appropriate interpersonal interactions, concentration, and the ability to respond appropriately in stressful or crisis situations, with or without reasonable accommodation.
Ability to work in an environment with frequent interruptions and changing priorities.
Ability to perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA).

Nice To Haves

Six (6) months of experience working with individuals experiencing mental illness, substance use disorders, behavioral health conditions, or other vulnerable populations.

Responsibilities

Provides supportive supervision and engages participants in a safe, respectful, trauma-informed, and recovery-oriented environment.
Conducts routine participant and environmental safety checks and promptly reports safety concerns or significant changes in participant condition or behavior.
Supports participants in maintaining independence with Activities of Daily Living (ADLs) through prompting, coaching, encouragement, and supervision appropriate to the participant's level of independence.
Provides transportation for participants to appointments, community resources, and other approved destinations while safely operating Center vehicles in accordance with Center policy and applicable traffic laws.
Assists with meal preparation, meal service, stocking supplies, light housekeeping, and maintaining a clean, safe, and therapeutic environment.
Observes and documents participant self-administration of medications and promptly reports concerns to nursing or clinical staff.
Supports participants in activities that promote wellness, recovery, and coping skills.
Utilizes approved de-escalation techniques and Prevention and Management of Aggressive Behavior (PMAB) interventions to safely respond to behavioral health crises.
Documents services, participant interactions, observations, transportation, safety checks, and other required information in the Electronic Health Record (EHR) within established timeframes and in accordance with Center policy and applicable regulations.
Collaborates with the interdisciplinary treatment team to support participant treatment, recovery, and discharge planning.
Maintains confidentiality of participant information and demonstrates professionalism, ethical conduct, and cultural sensitivity in all interactions.
Completes required training, maintains required certifications, demonstrates regular attendance and dependability, and performs other duties as assigned.