Direct Support Facilitator

Adjoin•Fresno, CA

11d

About The Position

Adjoin Catalysts provides services and advocacy for people with intellectual and developmental disabilities, helping individuals make meaningful choices and participate in their communities. The Direct Support Facilitator provides direct client support and coordinates local office operations, safety, documentation, and other administrative needs. The position requires travel within the counties where services are provided and may be scheduled part-time or full-time according to client and organizational needs. The listed pay range is $18.00–$19.00 per hour.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Aptitude for confidentiality, organizational skills, and good interpersonal skills.
Certification in an approved First Aid and CPR class, or successful completion within 45 days of hire.
Insured, registered vehicle in safe working condition and proof of a current California driver’s license.
Must have a mobile smart device, such as a cell phone or tablet, with reliable internet connectivity and data for essential job tasks; reasonable reimbursement is provided.
Ability to travel within and throughout the counties where services are provided at least 75% of the time.
Work schedule is set by the Regional Manager or designee and may be part-time or full-time based on client and organizational needs.
Overtime may be required based on operational needs; holiday or overtime work requires prior supervisor approval.
Successful completion of a pre-employment drug screen and background check.
Acceptable DMV record.
Physical evaluations may be required depending on assigned duties or compliance requirements and may include a TB test and/or lift and transfer test.

Responsibilities

Provide direct support for clients for at least 30% of total work hours, advancing decision-making, productivity, and participation in daily activities.
Facilitate clients’ inclusion in positive community experiences and promote independence in daily activities, including assistance with meals, cooking, household maintenance, grooming, and dressing as assigned.
Maintain current knowledge of client needs and implement individual training and support programs under the direction of the case responsible person.
Maintain positive communications and relationships with supervisors, clients, landlords, employers, family members, Regional Center, D.O.R., and other community members.
Participate in client evaluations by completing task analyses and other requested assessment devices.
Complete required activity records, reports, incident documentation, and client evaluations accurately and on time.
Advocate for clients when their preferences, needs, or talents are overlooked, and address challenging behaviors proactively and respectfully using prescribed plans and training.
Oversee client activities and the environment throughout shifts to meet health and safety needs.
Transport clients to appointments, community activities, and other locations as needed, ensuring safe and timely travel.
Coordinate local office needs, including facilities matters, moves, and communication with alarm companies.
Greet visitors and answer and direct phone calls professionally and courteously.
Assist with client tracking, referrals, and client-hours tracking as directed.
Disseminate information to office personnel and coordinate local all-staff meetings as directed.
Photocopy and maintain inventories of forms, packets, supplies, and safety supplies such as PPE.
Scan, upload, organize, and file documents; receive, sort, and distribute faxes, mail, and packages.
Manage petty cash and track purchases and receipts; assist with fleet coordination as needed.
Assist with pre-hire and onboarding processes as directed by management.
Serve as a local Safety Officer and Safety Committee member; plan safety meetings, support staff attendance, and apply information from quarterly organization-wide Safety Committee meetings.
Coordinate Hepatitis B vaccines and workers’ compensation administration, tracking, and follow-up.
Coordinate, participate in, and follow up on internal and external office inspections; plan, conduct, and track safety drills.
Maintain safety documents and required postings; track required safety training and certifications, including First Aid/CPR; and complete safety orientation for new hires.
Manage office safety matters, including fire extinguishers, first aid kits, and safety supplies.
Oversee office equipment maintenance and keep the office orderly, professional, and supplied with necessary equipment, furniture, and office supplies.
Act as the contact person for monthly newsletters and gather relevant information.
Participate in Quality Assurance activities according to the company schedule as assigned.
Reserve venues, organize social events as requested, and make travel and room reservations as required.
Perform other duties as assigned.

Benefits

Competitive medical coverage.
Retirement matching.
Employer-paid long-term disability coverage.
Employer-paid employee and dependent life insurance.
Employee wellness program with incentives, prizes, and opportunities to connect with peers.
Mental health resources through an EAP, including five free counseling sessions per year for employees and dependents.
Volunteer program with paid volunteer hours.
Dental coverage.
Flexible Spending Account.
Paid time off.
Holidays.