Direct Sales Team Lead

Gateway Fiber•Fridley, MN

3d•Onsite

About The Position

Gateway Fiber is seeking a driven and experienced Direct Sales Team Lead to build, develop, and manage a high-performing team of independent contractor door to door sales representatives. This is a player-coach role, where the Team Lead is responsible for both leading the team and actively selling door to door in the field. This individual will recruit top talent, deliver effective training, and drive team performance while personally contributing to sales production. The ideal candidate is a hands-on leader who leads by example, excels in coaching others, and thrives in a fast-paced, results-driven environment.

Requirements

Proven success in door-to-door or direct sales (telecom, fiber, or related industry preferred)
Prior experience leading, mentoring, or coaching a sales team strongly preferred
Demonstrated ability to recruit, train, and develop sales talent
Strong leadership, communication, and coaching skills
Ability to balance personal sales performance with team leadership responsibilities
Highly organized with strong administrative and time management skills
Self-motivated, competitive, and results-driven

Nice To Haves

Experience selling fiber internet or telecommunications services
Experience managing independent contractor sales teams
Familiarity with CRM systems and sales tracking tools
Data-driven mindset with ability to manage performance through metrics

Responsibilities

Actively sell Gateway Fiber services in assigned territories through door-to-door prospecting
Meet or exceed individual sales targets and activity expectations
Demonstrate effective sales techniques and customer engagement best practices in the field
Lead by example by maintaining strong personal performance and professionalism
Recruit, interview, and onboard independent contractor sales representatives
Build and maintain a consistent pipeline of qualified candidates
Support rapid team growth in expanding markets
Lead onboarding and ongoing training on Gateway Fiber products, sales approach, and territory strategy
Conduct regular field ride-alongs to provide real-time coaching and feedback
Maintain Gateway’s professional standards through coaching and accountability
Develop reps’ ability to confidently present, handle objections, and close sales
Set clear expectations for daily activity, sales goals, and territory coverage
Monitor performance metrics and provide consistent coaching and accountability
Motivate and inspire the team through recognition, goal setting, and performance tracking
Address performance gaps with structured improvement plans
Manage daily schedules, turf assignments, and market coverage
Track team sales, activity, and KPIs to ensure targets are met
Handle administrative responsibilities related to independent contractors, including reporting and compliance
Act as the primary point of contact between contractors and internal teams
Foster a high-energy, competitive, and team-oriented sales environment
Promote professionalism, integrity, and a customer-first mindset
Lead from the front by maintaining a strong field presence
Proactively resolve team challenges and maintain morale