Direct Sales Representative

Paragon 28, Inc.•Cleveland, OH

10d•$200,000•Hybrid

About The Position

Paragon 28 (Zimmer Biomet), an innovator in orthopedic medical devices for the foot and ankle, is hiring a Direct Sales Representative for the Cleveland, Akron, Canton, and Youngstown, Ohio territory. The representative drives territory growth by developing and executing strategic sales plans and serving as a trusted clinical and business partner to orthopedic surgeons, operating room teams, and other healthcare providers. The role combines consultative selling, relationship management, and clinical expertise to deliver strong customer experiences and meet sales objectives. The representative builds customer relationships, provides operating room case coverage, educates healthcare professionals on products, coordinates product evaluations and training, and ensures product availability. The role also involves identifying new business opportunities, growing existing accounts, managing territory performance, maintaining accurate sales reporting and inventory, and complying with applicable laws and company policies. The position operates from the employee’s home office, with routine presence in hospitals, including operating rooms during surgeries. Overnight travel is 20%, and attendance at national and district meetings and other requested training is required. This is a commission-based position with expected earnings of up to $200,000 or more. It uses a draw-against-commission structure: the employee receives a guaranteed bi-weekly advance against anticipated commissions, with commissions reconciled semi-monthly or monthly. Excess earned commissions are paid; any draw deficit is treated as a recoverable advance and carried forward for deduction from future commission earnings.

Requirements

Strong sales and communication skills.
Strong work ethic.
Valid driver’s license and active vehicle insurance policy.
Ability to work efficiently and autonomously with little direction outside clinical events.
Residence within the contracted business territory, unless prior approval is granted by the Executive VP of Sales and/or CEO.
Ability to lift up to 50 pounds independently.
Ability to wear a 7–9-pound protective lead apron for extended periods in the operating room.
Ability to sit, stand, and/or walk for more than eight hours per day, and frequently bend, stoop, squat, and balance.
Vision abilities including close vision, distance vision, depth perception, and adjusting focus in relation to travel and operating a personal computer.

Nice To Haves

Bachelor’s degree preferred.
Prior orthopedic sales experience preferred, and/or ability to learn and understand orthopedic concepts quickly.

Responsibilities

Build and maintain customer relationships, covering orthopedic procedures with clinical proficiency and business acumen.
Educate customers on Paragon 28 products.
Prepare reports of business transactions.
Build and implement territory sales plans; manage and track customer sales activity and prospective-customer initiatives; achieve sales quotas; and report sales progress and competitor/customer activity to sales leaders.
Enter new customer data and other sales data for current customers into Paragon 28’s delegated systems.
Facilitate on-time delivery of products to customers.
Educate sales representatives, doctors, nurses, and appropriate staff on the proper use and maintenance of Paragon 28 products.
Provide territory case coverage.
Manage and maintain sample product inventory.
Resolve customer product problems promptly.
Travel to and attend trade shows, conventions, and clinical meetings.
Plan, coordinate, and execute local educational and sales events with internal support to augment the business.
Coordinate customer training.
Solicit orders from current and prospective customers for assigned products.
Follow applicable laws and Paragon 28 policies regarding interactions with healthcare professionals, product handling and complaints, expense reporting, sales activities, and training.
Keep the respective Direct Sales Representative informed regularly about territory progress.
Direct product evaluations in operating room and office settings.
Successfully complete sales training.
Attend national meetings, district meetings, and other training as requested.