Direct Sale Support Specialist

Cintas • Fayetteville, NC

2d

About The Position

The Direct Sale Support Specialist provides comprehensive administrative and operational support to the Direct Sale Specialist. The role helps streamline the sales process by managing sales materials, customer open orders, customer follow-ups, and reporting. It supports customer satisfaction and timely execution of sales-related tasks so the sales team can focus on building relationships, driving revenue, and achieving regional objectives.

The specialist supports customer presentations and meetings with data analysis and clear conclusions that inform account strategy, and may develop customer-facing presentations. The role also tracks regional project deadlines and deliverables, maintains customer ordering sites and account materials, and works with marketing on requested sales collateral. It manages customer open-order reporting and helps resolve order and allotment issues.

Requirements

• High school diploma or GED equivalent.

Nice To Haves

• At least three years of experience in a related field.
• Bachelor’s degree in business or a related field.

Responsibilities

• Support product presentations and customer meetings with data analysis and clearly communicated conclusions that help determine account strategy.
• Develop presentations that clearly communicate relevant details to customers when needed.
• Track regional sales project deadlines and deliverables to help projects move forward.
• Maintain customer ordering sites, including the accuracy of product images and descriptions, customer catalogs, and pricing.
• Identify opportunities to improve process efficiency and assist with developing and implementing enhancements.
• Maintain accurate and thorough internal account requirement reference documents, order forms, program products and modifications, client websites, and electronic account files.
• Recommend and oversee system account settings and pricing integrity.
• Coordinate with marketing to create brochures, shop myCintas banners, catalogs, posters, and other materials requested by the Direct Sale Specialist.
• Manage customer open-order reports.
• Resolve order and allotment issues.

Benefits

• Medical, dental, and vision benefits with premiums below the national average.
• Four medical plan options, including one offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED