Direct Credit Assistant
21st Mortgage•Knoxville, TN
About The Position
Responsible for answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process. Enter new loan applications into TITAN and verify applications for accuracy. Calculate Loan Estimate Fees for Land Home deals, pull NADA valuations and order appraisals, when necessary. Provide excellent customer service to customers at all times.
Requirements
- Must be a detail-oriented individual
- Must be an organized individual
- Ability to multi-task while maintaining attention to detail and accuracy of data entry
- Professional phone etiquette
Responsibilities
- Answering incoming calls for the Direct Lending Department
- Assisting callers with questions regarding the application process
- Entering new loan applications into TITAN
- Verifying applications for accuracy
- Calculating Loan Estimate Fees for Land Home deals
- Pulling NADA valuations
- Ordering appraisals when necessary
- Providing excellent customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
