Direct Care Worker

Compass Connections • El Paso, TX

21h • Onsite

About The Position

Compass Connections is hiring compassionate and dependable Direct Care Workers in El Paso, Texas. The organization provides emergency shelter and group home placement for children while working to reunite them with their families. The role provides direct, sustained supervision of assigned children and supports their safety, well-being, daily routines, and development of social and life skills.

The Direct Care Worker helps children follow program expectations, participates in activities and homework support, maintains records and living areas, communicates with families and agency staff, and follows medical, clinical, safety, confidentiality, and regulatory requirements. The position requires fluency in English and Spanish and is scheduled for the second shift, 1:45 p.m. to 10:00 p.m., with Tuesday and Wednesday off. Evening, weekend, and holiday work may also be required as needed or requested by the supervisor.

Requirements

• Fluency in English and Spanish.
• High school diploma or equivalent.
• One year of employment experience in the child welfare field working with children and/or adolescents in a social service setting and/or training in a related human services field.
• First aid, CPR, and emergency behavior intervention certifications.
• Pass a pre-employment drug screen and random drug screens throughout employment.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background checks.
• Respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
• Work collaboratively with staff members, service providers, and professionals.
• Provide crisis intervention according to Compass Connections training when needed to maintain a safe environment.
• Work in a fast-paced environment and maintain emotional control and professional composure.
• Maintain computer literacy sufficient to meet the responsibilities of the position.
• Work effectively without intensive supervision, both independently and as part of a multidisciplinary team.
• Demonstrate working knowledge of Compass Connections policies and procedures.
• Receive an annual influenza vaccination or obtain an approved medical or religious exemption, and provide proof as a new hire.
• Be authorized to work for any employer in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.

Nice To Haves

• A two-year associate degree from an accredited program or institution, or two or more years of college-level coursework in a related human services field.
• More than two years of related experience and/or training in a related human services field.

Responsibilities

• Meet all applicable federal and state regulatory guidelines and standards.
• Document serious incidents, daily progress, and activities completely, accurately, and on time in accordance with agency policies and procedures.
• Assist with orientation of new children and staff.
• Provide input into treatment plan development as appropriate or requested.
• Use positive child-management techniques, including verbal redirection, de-escalation, and containment.
• Plan, organize, and supervise activities for children in accordance with the daily activity schedule.
• Teach constructive behavior and social skills, realistic problem-solving, responsible time and money management, conversational English, personal hygiene, and life skills.
• Assist children with homework assignments.
• Maintain an orderly and clean children's living area, assist with household and children's laundry, oversee daily chores, identify routine maintenance or repair needs, and report them to the Unit Manager.
• Maintain and update records of children's clothing and personal items.
• Help maintain a secure campus by making required rounds, following radio communication protocols, and responding to radio calls.
• Promote positive interactions among children and encourage their responsibility in the facility's daily routine.
• Model culturally and socially desired behaviors and explain them to children to support learning and replication.
• Work evenings, weekends, and holidays as needed or requested by the position supervisor.
• Implement safety protocols, including evacuating with children and other staff during emergencies.
• Maintain confidentiality in all areas of child and program operations.
• Follow professional and ethical standards, show respect for agency staff, children, and community members, and comply with the required dress code.
• Provide sustained, uninterrupted direct supervision of assigned children from the start of the shift until relieved.
• Follow medical and clinical staff instructions concerning each child and inform the Unit Manager of information affecting children's basic health and well-being.
• Communicate positively and respectfully with children, families, agency staff, supervisors, co-workers, therapists, student interns, and volunteers.
• Frequently move between facility areas indoors and outdoors as needed to supervise children.
• Communicate behavioral expectations and program regulations to children and enforce compliance.
• Complete all required documentation before the end of the shift.
• Meet deadlines established by the program supervisor and federal partners.

Benefits

• 100% employer-paid medical, dental, and vision insurance, available on the first day of employment.
• Retirement plan options.
• Additional employer-sponsored benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED