Direct Care Staff

The Transition House•Saint Cloud, MN

7d•Onsite

About The Position

The Direct Care Staff supports clients with mental health and substance use disorders in completing daily treatment tasks and activities of daily living. This role performs basic intervention functions, assists facility treatment staff, and helps maintain a peaceful, safe, and structured environment for clients and the facility. At The Transition House, we believe strong teams create strong outcomes. Our work is centered on accountability, rehabilitation, and opportunity for individuals transitioning back into the community. We are committed to supporting our employees through professional development, a collaborative work culture, and a workplace that values both mission impact and employee wellbeing.

Requirements

High School Diploma or GED required.
Valid Florida driver’s license required.
Must have held a valid driver’s license for at least five years.
Ability to work effectively with clients in a structured treatment environment.
Stress management and composure.
Strong problem-solving, decision-making, teamwork, and communication skills.
Ability to prepare accurate reports, forms, and logs.
Ability to follow and enforce policies, procedures, and safety requirements.
Ability to maintain professionalism in stressful or emergency situations.
Ability to lift and move items over 50 pounds and remain active throughout the shift.

Nice To Haves

Experience in behavioral health, substance use services, residential programs, direct care, or a related setting is preferred.
One year of college or vocational school preferred.
One year of behavioral health or substance use disorder experience preferred.
Behavioral Health Technician Certification preferred.

Responsibilities

Assist and supervise clients with daily activities, treatment-related tasks, and facility routines.
Maintain the safety, security, and welfare of clients, staff, visitors, and the facility.
Transport clients to appointments and approved activities using a 15-passenger van.
Observe client self-administration of medication and maintain required medication counts and documentation.
Conduct client intakes, housing inspections, counts, searches, and other safety checks as required.
Maintain accurate reports, logs, electronic health record entries, and other required documentation.
Enforce facility policies, procedures, sanitation standards, and safety requirements.
Respond appropriately to incidents, client concerns, and potential medical needs while maintaining professionalism and composure.