Direct Care Respite Center

HOUSING FAMILIES INC•Malden, MA

20d•$23 - $23

About The Position

Direct Care staff provide daily oversight to patients at the Lynn Community Health Center’s Respite Care Center (RCC), helping ensure the program is welcoming and safe and operates consistently with Housing Families values. The role includes supporting patients’ wellbeing, maintaining the RCC environment, and following program procedures and agency guidelines. The position is part-time and offers a day shift; the listing also states that staff must be able to work available shifts of 8am–4pm, 4pm–12am, or 12am–8am daily.

Requirements

Demonstrated timely and consistent work history.
Ability to walk up and down stairs quickly in an emergency.
Ability to maintain boundaries and confidentiality.
Ability to communicate effectively in English, both verbally and in writing.
Ability to work as part of a team.
Ability to follow program guidelines on safety and handling emergencies.
Well-developed assessment skills and crisis management responses.
Prior experience in a Direct Care or Supportive Services role.
Must be able to work available shifts: 8am–4pm, 4pm–12am, or 12am–8am daily.
Must have unrestricted work authorization to work in the United States.
Must be 18 years or older.

Nice To Haves

Prior experience working in a medical facility.

Responsibilities

Engage with patients and staff in a friendly, professional manner.
Conduct walkthroughs, assess each patient’s overall wellbeing, and immediately report concerns.
Manage the RCC milieu to maintain a safe living environment.
Organize and prepare meals daily.
Manage daily washing and distribution of laundry and linens.
Perform medication observation in accordance with RCC procedures.
Respond professionally and respectfully to patients’ questions and concerns, and communicate their feedback to appropriate staff.
Follow established procedures and policies for patients and RCC operations, maintaining a respectful and inclusive atmosphere.
Regularly inventory RCC supplies.
Keep public areas, including offices, stairs, and hallways, clean and orderly.
Address emergency situations as necessary and provide skillful de-escalation.
Follow agency and RCC guidelines related to security, safety, and confidentiality.
Attend and participate in staff meetings and required HFI and RCC training.
Meet weekly with the Supervisor to address job-related issues and receive feedback and support.
Review daily log entries and new memos.
Record relevant information in the appropriate daily logs.
Submit accurate timesheets on time.
Perform other related duties as needed or directed.