Direct Care Professional

Professional Home Care Services•Milwaukee, WI
•Onsite

About The Position

Professional Home Care Services, Inc. (PHCS), a federally and state licensed agency, is seeking Certified Direct Care Professionals (CDCP) and experienced Direct Care Workers to provide skilled, compassionate in-home care. The role supports clients in maintaining independence at home with dignity by providing hands-on personal care and assistance according to customized patient care plans. The Direct Care Professional works under the direct supervision of an RN Case Manager and collaborates with the care team.

Requirements

  • Current Certified Direct Care Professional (CDCP) certification or at least two years of professional direct care experience.
  • Valid driver's license, reliable insured vehicle, and willingness to travel to client homes.
  • Ability to perform the physical duties of the role, including lifting, transferring, and repositioning clients, with or without reasonable accommodation.
  • Must pass a pre-employment physical and drug screening.
  • Demonstrated reliability, punctuality, and sense of responsibility.
  • Positive, team-oriented attitude and ability to follow care plans and take direction from RN Case Managers.

Nice To Haves

  • Previous experience in a home health care setting.
  • Experience caring for clients with complex conditions such as dementia, ALS, MS, or quadriplegia.
  • Proficiency in advanced care skills, including Hoyer lift transfers, catheter care, bowel programs, and range-of-motion exercises.

Responsibilities

  • Assist clients with bathing, personal hygiene, grooming, dressing, and other activities of daily living.
  • Safely transfer, position, and ambulate clients using proper body mechanics and equipment such as Hoyer lifts, slide boards, and sit-to-stand aids.
  • Assist with prescribed range-of-motion exercises, application of non-sterile dressings, and use of assistive devices.
  • Provide RN-directed catheter care, including bag changes, colostomy care, and assistance with established bowel programs.
  • Plan and prepare nutritious meals according to dietary plans, assist with feeding, perform light housekeeping, and shop for groceries.
  • Accurately document all care provided and immediately report changes in the client's condition to the RN Case Manager.
  • Maintain clear communication with the care team and follow agency policies, including the Exposure Control Plan.
  • Maintain a professional, supportive relationship with clients, including those with complex medical or psychological needs.

Benefits

  • Competitive pay.
  • Supportive team environment with support from RN Case Managers in the field.
  • Meaningful work with a direct impact on clients and their families.
  • Flexible scheduling opportunities.
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