Direct Bill Specialist
About The Position
The Direct Bill Specialist supports accounts receivable operations across all locations, including monitoring and applying incoming deposits, maintaining transaction backup, resolving account issues, preparing aging reports, and following up on outstanding and past-due payments. The role also advises internal teams on processes and guidelines for proper carrier invoice processing and supports other accounting team members as needed. The position performs its functions in an IMA office more than 75% of the time and supports IMA’s core values, including diversity, equity, and inclusion.
Requirements
- Two to five years of similar or related experience.
- Proficiency in MS Excel.
- At least one of the following: a two-year college degree; completion of a specialized course of study at a business or trade school; or completion of a specialized and extensive in-house training or apprenticeship program.
- Proficiency with 10-key data entry.
- Strong analytical, problem-solving, and decision-making skills, with a general understanding of accounting concepts and procedures.
- Ability to prioritize heavy, time-sensitive workloads and meet aggressive deadlines.
- Attention to detail and ability to multitask.
- Systems skills with Applied Epic.
Responsibilities
- Support and demonstrate IMA’s core values.
- Value and understand the importance of diversity, equity, and inclusion among IMA Associates.
- Assist with accounts receivable functions for operations across all locations.
- Monitor incoming deposits daily and apply them as directed.
- Apply deposits to the appropriate ledger and transactions, and file supporting backup.
- Follow up on problem accounts and obtain information from customers, account-assigned associates, or other departments to resolve issues.
- Prepare accounts receivable aging reports.
- Follow up with the service team on outstanding payments and contact customers when necessary.
- Collect past-due accounts receivable by emailing, writing, and telephoning customers.
- Advise internal teams on processes and guidelines for proper processing of carrier invoices.
- Support other accounting team members and tasks as needed.
Benefits
- Annual performance bonus
- Stock purchase
- Medical plans
- Prescription drugs
- Dental
- Vision
- Family Assistance Program
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Pre-tax parking plan
- 401(k)
- Life and AD&D insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity
- Long-term care
- Short-term disability
- Long-term disability
- Business travel accident insurance
- Identity theft protection
- Paid time off
- Flexible work options
- Paid holidays
- Sabbatical
- Gift matching
- Well-being stipend
- Personal and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
