DIR, OPERATIONS II - RESIDENTIAL DINING - UNIVERSITY OF KENTUCKY - LEXINGTON, KY

Compass Group•Lexington, KY

7d•Onsite

About The Position

Join Compass Group North America — Be Part of a Transformational Partnership! Compass Group is proud to announce an exciting new partnership with the University of Kentucky (UK), launching July 1, 2026—and we’re looking for talented individuals to help bring this innovative, integrated services model to life. This long-term collaboration reflects a bold vision to align and strengthen services across UK’s campus, healthcare system, and athletics programs. By bringing together foodservice, hospitality, facilities management, and healthcare support, we are building a more connected and dynamic environment that enhances the experience for students, staff, patients, and the broader community. If you’re passionate about innovation, service excellence, and being part of something bigger, we invite you to explore career opportunities with Compass at the University of Kentucky.

Requirements

Five years of foodservice management experience required
Higher Education experience in board and retail operations is required
Knowledge of P&L accountability and contract-managed service experience is required
Knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation
Strong leadership abilities with validated experience in supervising and developing staff
Excellent organizational skills and ability to prioritize optimally
Outstanding customer service skills with a dedication to maintaining high standards of quality
Proficiency in preparing and analyzing financial reports
Flexibility to work evenings, weekends, and holidays as needed
ServSafe® Certified.

Nice To Haves

BS degree preferred

Responsibilities

Formulates budgets and plans for the operation
Maintains and implements standards of quality in all areas of the foodservice operation
Ensures compliance with all regional and account programs and policies
Accountable for accurate reporting for the account
Maintain client and customer happiness by ensuring food quality and customer service standards are met consistently
Supervise the hiring, training, and development of staff to uphold excellence in service and food quality
Prepare and complete all vital daily, weekly, and financial reports, including those related to food and labor costs
Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers
Champion strong client relationships to align our programs with their objectives, driving happiness and retention
Perform other duties as assigned to support the efficient functioning of dining operations