Dir, Clinical Operations

Radiology Partners • East Hartford, CT

21h • $130,000 - $155,000

About The Position

Direct daily operations for outpatient imaging centers, modalities, and call centers, optimizing staffing, equipment utilization, and site occupancy. Mentor and lead Clinical Managers and support teams, fostering a culture of service excellence and professional growth. Manage departmental budgets, analyze monthly variance reports, and implement cost-saving and revenue-enhancing strategies. Ensure strict adherence to HIPAA, OSHA, and accreditation standards while overseeing comprehensive quality, safety, and risk programs. Partner with executive leadership, physician committees, and external vendors to align operational workflows with long-term organizational goals. Collaborate with IT and PACS/RIS teams to ensure optimal system performance and evaluate new medical technologies and equipment. Drive patient and physician satisfaction through targeted marketing, branding initiatives, and strategic community outreach.

Requirements

• Bachelor’s degree in healthcare preferred (business or related field).
• 7 – 10 years of experience in healthcare management or 10 years of equivalent training experience.
• Technical knowledge of radiologic imaging, RIS/PACS systems, and clinical workflows.
• Proven ability to lead and mentor teams, manage human resources, and act independently to solve complex problems through data-driven strategic initiatives.
• Exceptional interpersonal and communication skills with a focus on collaborative project-oriented activities, effective task coordination, and building strong professional relationships.
• Highly organized and detail-oriented professional dedicated to delivering accurate, timely results and superior customer service using proficiency in standard office and presentation software.

Responsibilities

• Direct daily operations for outpatient imaging centers, modalities, and call centers, optimizing staffing, equipment utilization, and site occupancy.
• Mentor and lead Clinical Managers and support teams, fostering a culture of service excellence and professional growth.
• Manage departmental budgets, analyze monthly variance reports, and implement cost-saving and revenue-enhancing strategies.
• Ensure strict adherence to HIPAA, OSHA, and accreditation standards while overseeing comprehensive quality, safety, and risk programs.
• Partner with executive leadership, physician committees, and external vendors to align operational workflows with long-term organizational goals.
• Collaborate with IT and PACS/RIS teams to ensure optimal system performance and evaluate new medical technologies and equipment.
• Drive patient and physician satisfaction through targeted marketing, branding initiatives, and strategic community outreach.

Benefits

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews
• Career Growth Opportunities
• Generous PTO Plans and Paid Holidays
• health & wellness coverage options
• 401k benefits
• family planning
• telehealth

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree