DIP Coordinator

Empowered For Excellence•Toledo, OH

About The Position

Provides administrative support and coordination to the Drivers Intervention Program and it’s Director. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. This position will require a great deal of professionalism, organization, and excellent customer service. This position also requires excellent working knowledge and experience with Microsoft Word, Excel.

Requirements

Ability to read, write, and communicate at a level consistent with the requirements of this position and comfortable working with the public.
Is able to communicate effectively electronically
Must be able to make good decisions and meet deadlines.
Excellent communication skills; verbal and written; holds self to a high level of quality.
Must be self-motivated and enthusiastic to obtain personal and company goals.
Ability to stay organized to easily retrieve information and documents as needed.
Knowledge of Microsoft Office products; Word, Excel.
Ability to exercise independent judgment to plan, prioritize and organize diversified workload and recommend changes in office practices and procedures.
High school diploma or equivalent is required.
Proficient with MS Office including Word, and Excel
Must maintain industry standard training according to company policies.

Responsibilities

Scheduling: Managing the schedule for the program, including registration dates, class sessions, and meetings.
Documentation: Maintaining records of participants, attendance, and any required paperwork for the program.
Communication: Handling phone calls, emails, and inquiries from participants, stakeholders, and external parties.
Data Entry: Inputting relevant information into databases or systems to track participant progress and program statistics.
Preparation: Assisting with preparing materials, presentations, and resources for the program's sessions.
Registration: Managing participant registration, ensuring all necessary information is collected and stored appropriately.
Logistics: Coordinating the logistics of the program, such as venue bookings, equipment setup, and transportation.
Follow-Up: Sending reminders to participants about upcoming sessions, deadlines, or required actions.
Reporting: Generating regular reports on program statistics, attendance, and outcomes for management or regulatory purposes.
Support: Providing general administrative support to program staff and instructors.