Dinner Server

Pyramid Global Hospitality•Raleigh, NC

About The Position

Pyramid Global Hospitality is hiring a customer-focused Dinner Server for the StateView Hotel, part of the Marriott Autograph Collection. The server helps create memorable guest experiences by preparing the restaurant for service, welcoming guests, describing menu offerings, taking and confirming orders, serving food and beverages, addressing concerns, and presenting bills accurately and promptly. The role requires an engaging attitude, the ability to work quickly under pressure, and collaboration with restaurant and kitchen/bar colleagues. The StateView Hotel has 164 guest rooms and 8,000 square feet of event space. The property describes its culture as focused on service, personal development, and helping team members succeed. Compensation is $7.25 plus tips.

Requirements

  • 2–4 years of food service experience.
  • Knowledge of wine, beer, cocktails, and spirits.
  • Ability to work under pressure in a fast-paced environment.
  • Excellent communication skills.
  • Engaging and welcoming personality.
  • Ability to describe and sell menu items.
  • Passion for creating an exceptional experience for guests.

Responsibilities

  • Prepare the restaurant before each shift.
  • Greet guests as they arrive or move about the restaurant.
  • Guide guests through the menu with descriptive selling.
  • Take orders accurately and confirm special requests.
  • Know menu details to enhance conversations with guests.
  • Work collaboratively with restaurant servers and kitchen/bar staff.
  • Help guests with concerns and guide them toward a resolution.
  • Present bills accurately and promptly.

Benefits

  • Full benefit plans
  • 401(k) with company match
  • Bonus programs
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