Dining Supervisor | Full-Time

Frasier•Boulder, CO

1d•Onsite

About The Position

This role supports daily dining operations by guiding and mentoring dining and wait staff, maintaining service standards, and ensuring residents and guests experience attentive, welcoming service at every meal. The Dining Services Supervisor balances hands-on service with leadership—helping the team succeed while keeping operations running smoothly. Frasier is a nonprofit 501(c)(3) Life Plan retirement community rooted in Boulder since 1960, on a mission to build community that inspires and celebrates life. Their values-based culture fosters community, cultivates curiosity, inspires excellence, and leads with respect and accountability in every interaction.

Requirements

Strong customer service and hospitality skills
Ability to lead by example in a fast-paced dining environment
Clear, professional communication with residents, staff, and leadership
Strong organizational and problem-solving skills
One to two years of experience in a restaurant, fine dining, or hospitality settings required
High school diploma or equivalent required

Nice To Haves

Prior supervisory, lead, or shift-lead experience preferred
Additional education or coursework in hospitality, food service, or leadership is a plus, but not required

Responsibilities

Ensure residents and guests receive prompt, courteous, and accurate service
Model professionalism, hospitality, and respectful interactions on the dining floor
Maintain awareness of menus, ingredients, preparation methods, and service procedures
Monitor resident satisfaction during meals and support service recovery when needed
Ensure dining room presentation standards are met before, during, and after service
Coordinate staff coverage and adjust assignments to meet service needs
Coach, guide, and support dining and wait staff through hands-on leadership
Reinforce service standards, safety practices, and performance expectations
Perform opening and closing procedures to ensure smooth transitions between shifts
Step into service roles as needed during high-volume or short-staffed periods
Communicate clearly with dining leadership regarding service flow, staffing, and resident feedback
Follow and reinforce food safety, sanitation, and safe food handling practices
Ensure compliance with allergen awareness, infection prevention, and hygiene standards
Monitor for safety concerns and address or escalate issues as appropriate
Operate POS systems accurately and support billing and order accuracy
Comply with required screenings, training, and organizational policies