Dining Systems Supervisor (Full Time)

Compass Group Careers•Austin, TX

22h•Onsite

About The Position

Responsible for coordinating patient meal service; e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs for Dining on Call Program. Ensures employees are adequately trained and units are properly staffed to provide service. Morrison Healthcare, a Compass Healthcare company, values caring for people, fostering belonging, and creating moments that truly matter. The work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For over 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With over 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, they empower and uplift each other by working together, taking responsibility for their commitments, and believing in helping one another achieve more together by realizing their unlimited potential.

Requirements

2 years of previous supervisory experience in a healthcare setting required.

Responsibilities

Responsible for Nutrition Operators, Workstation and Wait Staff Associates.
Oversees systems and processes to ensure that the strategic and operational objectives of the Dining on Call service are accomplished.
Assists in the selection and orientation of employees and oversees training of Dining on Call staff.
Works with Nutrition Operators to ensure alternatives to menu as allowed on prescribed diet in accordance with food allergies or sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
Evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis.
Responsive to patient's needs at all times.
Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate.
Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
Oversees development and implementation of action plan within Dining on Call service, as appropriate.
Coordinates and oversees daily and weekly activities/tasks performed by Dining on Call staff.
Develops and posts employees schedules according to department's policy.
Updates and communicates job flows changes of Dining on Call positions, as applicable.
Interacts with nursing to ensure patients' diet prescriptions are accurate, and patient's food needs are met.
Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures.
Submits all required documentation, reports, and logs in a timely, professional and complete manner.
Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
Complies with regulatory agency standards, including federal, state, and JCAHO.
Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
Follows HACCP guidelines when receiving, assembling and distributing food supplies to ensure quality and safety of food supply.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identify Theft Protection
Pet Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.