BT Dining Services Supervisor

BRAZOS PRESBYTERIAN HOMES INC•Houston, TX

1d•Onsite

About The Position

We are seeking a candidate with a strong positive attitude toward customer service to act as a Dining Services Supervisor. This person will have a genuine interest in working with older adults and be able to engage, motivate, and support both residents and fellow team members. The ideal candidate is dependable, compassionate, and aligned with our values of respect, excellence, and community. Creativity, teamwork, and a drive to exceed expectations are key traits we’re looking for as we work together to fulfill our mission of uplifting the lives of those we serve.

Requirements

Must be able to read, write, understand, and follow written and verbal instructions.
Must demonstrate knowledge of food safety, sanitation, meal service, and proper food handling practices.
Must possess a current Food Handler Certification or obtain certification within the timeframe required by the community and applicable regulations.
Must possess the ability to organize work, provide directions to staff, and respond appropriately to changing operational needs.
Must be able to work a flexible schedule, including weekends, holidays, and varying shifts as required by departmental operations.

Nice To Haves

Previous food service, dining services, hospitality, or related experience preferred.
Previous supervisory or lead experience preferred.

Responsibilities

Assists the Dining Services Manager with the supervision and direction of Dietary Aides and other assigned Dining Services staff.
Ensure resident meals are prepared for service and served according to established meal schedules.
Ensure meal trays are accurate, appropriately presented, and appetizing prior to service.
Fills in as a host, server, expediter, or any other dining related position when needed.
Ensure proper opening and closing procedures are completed and established sanitation standards are maintained.
Conducts daily audits of assigned areas to monitor cleanliness, expired items, proper labeling and dating, temperature documentation, and appropriate stocking levels.
Assists the Dining Services Manager with special events, dinners, holiday functions, and other departmental activities.
Assists the Dining Services Manager with coordinating staff coverage to meet operational needs.
Provides meal service and performs other Dining Services functions as needed to maintain adequate coverage, including during employee absences or call-ins.
Identifies and promptly reports broken equipment, maintenance concerns, and other operational issues to the Dining Services Manager.
Assists with monthly inventory of serving utensils, and other assigned Dining Services supplies.
Ensure proper opening and closing procedures are followed.
Ensures resident menus are completed and returned, sorts of menu selections by mealtime, day, and floor, and appropriately files and distributes menu information to Dining Services staff.
Assists with onboarding, orientation, departmental training, and in-service education for Dining Services staff.
Promptly reports resident concerns, complaints, changes in eating habits, or other observed dining-related concerns to the appropriate manager or designated staff member.
Maintains work areas and performs assigned duties in accordance with applicable safety, sanitation, and OSHA standards.
Communicates effectively, professionally, and courteously, both verbally and in writing.
Demonstrates the community hospitality promises toward residents, families, associates, and vendors.
Perform duties in accordance with department and community policies and procedures.
Assists with or conducts pre-shift meetings with scheduled staff to communicate menus, resident needs, service expectations, and other pertinent information.