Dining Services Director (CDM Required) – Skilled Nursing & Assisted Living

Sunrise Senior Living•Fort Belvoir, VA

4d•Onsite

About The Position

The Dining Services Director (CDM) is responsible for overseeing Skilled Nursing Center food service activities and using independent judgment and discretion, providing the level of supervision necessary to ensure the courteous and efficient service of quality and nutritious foods. As part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows: Position Key Duties Plans, schedules, and supervises, disciplines, evaluates and directs the work of the Skilled Nursing and Assisted Living/Long Term Care (AL/LTC) dietary team members, and spends more than 50% of the time doing this work. Ensures that nutritional screening data is accurately obtained and recorded in the medical record in accordance with state/province and federal regulations and Sunrise policy. Conducts nutritional screening including documentation of food and fluid intake in the medical record. Identifies nutritional problems are included in screening and documentation within the medical record. Plans nutritional interventions with appropriate participation of IDT members to address family, staff, or resident’s nutritional concerns. Collaborates with the Consultant dietitian and resident in establishing goals and approaches for a client’s nutritional care plan that are routinely monitored, reviewed, and revised. Assists the executive chef and lead cooks in developing all menus for the Skilled Nursing residents assessing preferences and nutritional needs. Assures staff education is provided to dietary team members in accordance with the staff education plans plus provides on the job training for Skilled Nursing and AL/LTC team members. Develops work assignments for all dietary team members assigning specific jobs and spot checking work to ensure standards are met. Assures that each resident’s nutritional adequacy is met by utilizing the assurance of Nutritional Adequacy Policy and established scope of the position of CDM. Maintains pertinent and appropriate records, reports, schedules and studies as required by local, state/provincial and federal regulations and otherwise requested. Initiates and supervises the completion of hands-on intakes. Maintains individual diet information and updates the guest / resident diet identifier, menu and nourishment list when indicated. Attends Care Plan Meetings. Interviews new admissions and documents food preferences on the approved form. Satisfies unplanned or special therapeutic diets when ordered. Assures that meal tallies are accurate on a daily basis. General Duties Provides on-the-job training for Skilled Nursing and AL/LTC dietary team members. Participates in cost control measures. Attends in-service training and education sessions as assigned. Maintains a robust public relations program in support of the Skilled Nursing Center and AL/LTC. Reviews, reads, notates and initializes Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes. Performs specific work duties and responsibilities as assigned by supervisor. Risk Management and General Safety Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations. Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets) and Lockout Tagout procedures. Quality Assurance and Regulatory Compliance Ensures that community follows all federal, state/provincial, local laws and regulations and Sunrise policies as it pertains to health care food service activities and operations. Complete Food Safety training and current Certification. Complete Allergens Training and current Certification. Financial Management Assists in the presentation and value of Sunrise’s products and services for our residents, families and team members and targeted referral sources. Assists the DSD, executive director in completing the annual community budget. Understands and manages the department budget to include labor/labour and other expenses and its impact on the community’s bottom line. Reviews monthly financial statements and implements plans of action around deficiencies. Processes and submits monthly expenses and budget data timely per Sunrise policies and internal business controls. Coordinates with the community team to achieve maximum staff economies and cross training when applicable. Understands the internal cost associated with all Sunrise resident care programs. Training, Leadership and Team Member Development Manages the department, including but not limited to: recruiting, hiring, training, coaching, disciplining and mentoring. Partners in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe. Develops a working knowledge of state/province regulations and ensures compliance through supervising and coaching team members. Achieves the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessions. Completes team member staffing and scheduling according to operational and budgetary guidelines. Reviews daily timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid. Conducts timely performance appraisals with meaningful conversations. Holds team accountable and corrects actions when necessary and documents. Attends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director. Keeps abreast of professional developments in the field by reading, attending conferences and training sessions. Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met. Performs other duties as assigned.

Requirements

Certified Dietary Manager certification
High school graduate degree or equivalent
Two (2) years supervisory experience in food service operations in health care industries.
Maintains current Certification in Nutrition satisfying requirements from local, state/provincial and federal agencies.
Ability to interpret and explain menus, refer or answer questions, coordinate meal service process and understand requests.
Two (2) year supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline and counseling.
Ability to handle multiple priorities.
Ability to delegate assignments to the appropriate individuals based on their skills, roles and interests.
Possess written and verbal skills for effective communication and the ability to facilitate small group presentations.
Competent in organizational, time management skills.
Demonstrates good judgment, problem solving and decision making skills.
Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications.
Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times.

Responsibilities

Plans, schedules, and supervises, disciplines, evaluates and directs the work of the Skilled Nursing and Assisted Living/Long Term Care (AL/LTC) dietary team members.
Ensures that nutritional screening data is accurately obtained and recorded in the medical record in accordance with state/province and federal regulations and Sunrise policy.
Conducts nutritional screening including documentation of food and fluid intake in the medical record.
Identifies nutritional problems are included in screening and documentation within the medical record.
Plans nutritional interventions with appropriate participation of IDT members to address family, staff, or resident’s nutritional concerns.
Collaborates with the Consultant dietitian and resident in establishing goals and approaches for a client’s nutritional care plan that are routinely monitored, reviewed, and revised.
Assists the executive chef and lead cooks in developing all menus for the Skilled Nursing residents assessing preferences and nutritional needs.
Assures staff education is provided to dietary team members in accordance with the staff education plans plus provides on the job training for Skilled Nursing and AL/LTC team members.
Develops work assignments for all dietary team members assigning specific jobs and spot checking work to ensure standards are met.
Assures that each resident’s nutritional adequacy is met by utilizing the assurance of Nutritional Adequacy Policy and established scope of the position of CDM.
Maintains pertinent and appropriate records, reports, schedules and studies as required by local, state/provincial and federal regulations and otherwise requested.
Initiates and supervises the completion of hands-on intakes.
Maintains individual diet information and updates the guest / resident diet identifier, menu and nourishment list when indicated.
Attends Care Plan Meetings.
Interviews new admissions and documents food preferences on the approved form.
Satisfies unplanned or special therapeutic diets when ordered.
Assures that meal tallies are accurate on a daily basis.
Provides on-the-job training for Skilled Nursing and AL/LTC dietary team members.
Participates in cost control measures.
Attends in-service training and education sessions as assigned.
Maintains a robust public relations program in support of the Skilled Nursing Center and AL/LTC.
Reviews, reads, notates and initializes Daily Log to document and learn about pertinent information and any resident’s physical and behavioral changes.
Performs specific work duties and responsibilities as assigned by supervisor.
Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.
Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets) and Lockout Tagout procedures.
Ensures that community follows all federal, state/provincial, local laws and regulations and Sunrise policies as it pertains to health care food service activities and operations.
Complete Food Safety training and current Certification.
Complete Allergens Training and current Certification.
Assists in the presentation and value of Sunrise’s products and services for our residents, families and team members and targeted referral sources.
Assists the DSD, executive director in completing the annual community budget.
Understands and manages the department budget to include labor/labour and other expenses and its impact on the community’s bottom line.
Reviews monthly financial statements and implements plans of action around deficiencies.
Processes and submits monthly expenses and budget data timely per Sunrise policies and internal business controls.
Coordinates with the community team to achieve maximum staff economies and cross training when applicable.
Understands the internal cost associated with all Sunrise resident care programs.
Manages the department, including but not limited to: recruiting, hiring, training, coaching, disciplining and mentoring.
Partners in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
Develops a working knowledge of state/province regulations and ensures compliance through supervising and coaching team members.
Achieves the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessions.
Completes team member staffing and scheduling according to operational and budgetary guidelines.
Reviews daily timekeeping practices and payroll reports to ensure all hours worked are recorded and appropriately paid.
Conducts timely performance appraisals with meaningful conversations.
Holds team accountable and corrects actions when necessary and documents.
Attends regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director.
Keeps abreast of professional developments in the field by reading, attending conferences and training sessions.
Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Performs other duties as assigned.