Dining Services Department Manager (CDM or DSS Certification Preferred)

Healthcare Services Group•Torrance, CA

About The Position

Healthcare Services Group (HCSG) is seeking a Dining Services Department Manager to lead the dining department at a long-term care facility. The Certified Dietary Manager oversees a single-site food service program, ensuring high food quality, inventory management, food safety, and customer service. The role follows facility menus, applicable federal, state, and local regulations, and HCSG policies to provide consistent, quality dining services. The manager leads and supports the food service team, maintains accurate records, conducts training and quality-control activities, and communicates directives to HCSG staff. The role may also perform the duties of a dietary aide, cook, or dishwasher as needed. It requires safe handling of protective equipment and cleaning solutions, adherence to infection-control and sanitation procedures, and courteous, cooperative interaction with residents, guests, client staff, coworkers, and supervisors. The position requires residency within the service area and compliance with COVID-19 vaccination policies.

Requirements

Certified Dietary Manager (CDM), Dietetic Services Supervisor (DSS) credential, or a four-year degree in Nutrition or Dietetics is required.
Obtain Food Protection Manager (FPM) certification within the first 14 days of employment.
Obtain Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.
Strong written and verbal communication skills.
Maintain a positive attitude and communicate effectively with building occupants, administration, and HCSG leadership.
Comply with COVID-19 vaccination policies.
Able to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Able to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Able to work around food and cleaning products.
Basic computer skills, including maintaining records and completing reports such as web-based reports.
Residency within the service area is required.

Nice To Haves

Associate’s degree or higher in food service management or hospitality, including coursework in food service or restaurant management.
Two years of experience in quantity food production or service and personnel supervision.
May be required to complete an approved sanitation and safety course.

Responsibilities

Oversee the food service program at a single site, including food quality, inventory management, food safety, and customer service.
Follow facility menus, applicable federal, state, and local regulations, and HCSG policies.
Lead and support the food service team in meeting quality and safety standards.
Maintain accurate records of income, expenditures, food supplies, personnel, and equipment using HCSG computer software.
Conduct staff training, quality control, and in-service sessions.
Perform the duties of a dietary aide, cook, or dishwasher as needed.
Effectively communicate directives from client managers, building occupants, and administrators to HCSG staff.
Use protective gear, safely mix and use cleaning solutions, and promptly report equipment needs or malfunctions.
Follow infection-control, universal-precaution, and handwashing procedures to maintain a sanitary environment.
Maintain consistent attendance and punctuality and complete tasks on time.
Interact courteously and cooperatively with supervisors, coworkers, client staff, residents, and guests.
Perform other duties as assigned.